Systems Administrator II

DEPARTMENT: Information Technology

REPORTS TO: Director of Information Technology

SUPERVISORY RESPONSIBILITIES: None

POSITION TYPE: Exempt - Full Time

LOCATION: DDRC Main Office - 11177 W 8th Ave. Lakewood, CO 80215

SCHEDULE: Mon-Thurs with some Friday-Sunday hours

BENEFITS & PERKS:

Pay Range: $92,000-$115,000/Year
Medical Insurance: ~$30/month for individual coverage (low deductible)
Dental & Vision
401(k) with 3% employer match
Vacation & sick time start accruing immediately
Paid holidays
PSLF eligible employer
Tuition reimbursement

About DDRC

Since 1964, DDRC has been committed to empowering individuals with intellectual and developmental disabilities (IDD) and supporting their families. With a team of 200+ dedicated staff, we offer a wide range of services from Early Intervention to adult residential, employment, and community programs. Our mission is grounded in inclusion, opportunity, and helping every person reach their fullest potential.

DDRC is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

POSITION SUMMARY:

Serves as a lead for designing, maintaining, and improving IT systems and applications. Collaborates with users across the organization to support systems, deliver training, resolve issues, and implement enhancements driven by business needs.

ESSENTIAL FUNCTIONS:

Deploys, configures, and maintains Windows servers (on-prem and Azure), workstations, and mobile devices.
Performs regular system updates, backups of IT infrastructure to ensure optimal performance and availability.
Works with other IT staff to manage and monitor company-wide network infrastructure, including switches, firewalls, routers, VPNs, and applications.
Provides timely technical support, monitors helpdesk performance and trends, and ensures issue tracking and resolution.
Collaborates with other IT staff to manage user accounts, permissions, and access controls through group policy or scripting, including protection of intellectual property.

QUALIFICATIONS & SKILLS:

Bachelor's degree in a computer-related field.
Six years of related work experience or an equivalent combination of education and experience in systems administration.
Successful experience in management of IT service desk.
High level of knowledge of Microsoft O365.

PHYSICAL DEMANDS:

The ability to stoop, bend and reach occasionally.
The ability to exert up to 20 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.
DDRC is an Equal Opportunity Employer and are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

CULTURE & ENVIRONMENT:

Our team is dedicated to compassionate, person-centered care
Our team communicates clearly and builds meaningful trust
Our team takes pride in accuracy, accountability, and attention to detail
Our team shows up reliably and manages time effectively
Our team prioritizes safety, dignity, and well-being at all times
Our team's 9-year average tenure reflects a supportive culture, strong leadership, and long-term commitment to those we serve

The position summary and the essential functions are not exhaustive and may be revised, with or without notice, based on funding, program needs, or organizational requirements. Changes will not be discriminatory, retaliatory, or violate laws like the Americans with Disabilities Act (ADA).

DDRC

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Systems Administrator II