Konrad Group

Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

IT Systems Administrator

As an IT Systems Administrator you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Working within the operations team, your duties will require you to assist in maintaining team and office productivity. This role is ideal for IT Systems Administrators that have 1-2 years of experience.

Responsibilities

Maintain hardware inventory and manage device repairs
Manage IT tickets in a timely manner to meet SLAs
Research new technology and tools and share those findings with the team
Communicate clearly and effectively with all members of our team

Successful candidates will have

Google Workspace admin experience required.
Ubiquiti/Meraki hardware and software experience is an asset
WiFi and Networking experience is required
IT System Administrator technical degree/background is an asset
Experience with tools such as JIRA, Confluence
Experience with the following platforms: MacOS, iOS, Android.
Experience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory management.
Experience with SoC2/IT Audit processes

Perks and Benefits

Comprehensive Health & Wellness Benefits Package
Socials, Outings & Retreats
Retirement Planning
Parental Leave Program
New Device Allowance
Culture of Learning & Development
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs

Bonus Points: Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $50,000 to $65,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Konrad

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IT Systems Administrator