We are seeking an experienced Systems Administrator to join our Corporate IT team at Pluckers Wing Bar. As we continue our growth across Texas and beyond with 30+ restaurant locations, we need a skilled professional who can own our infrastructure and systems administration. This role is critical to maintaining our technology foundation and supporting our IT team's success. The ideal candidate brings proven expertise, can work independently, and values being part of a collaborative team environment where "there is never a task too big or too small."

About The Role

This is an excellent opportunity for an experienced IT professional to make a significant impact in a growing restaurant company. You'll own critical infrastructure serving 30+ locations while working alongside a collaborative IT team. We value expertise, initiative, and people who take pride in building reliable systems. If you're looking for a role where your technical skills directly support business growth and you can mentor a developing team, we'd love to hear from you.

Benefits: We have among the best pay and benefits in the restaurant business:

Our health insurance is among the best in the industry and we cover 100% of health, dental, and vision.
15 paid days off each year + paid holidays.
Paid parental leave for qualifying employees.
Free meals at Pluckers.
Discount programs for theme parks, concerts, and more.
A real opportunity for advancement that is only limited by you.

About Us

Pluckers is a 30+ unit restaurant chain based in Texas. We plan to continue to aggressively grow in Texas and throughout the United States over the coming years. Pluckers is based in Austin and has been named the Best Restaurant to Work for four times and has finished in the Top 25 Businesses Overall to Work for by the Austin Business Journal.

Key Responsibilities

Microsoft 365 & Infrastructure Administration

Manage Microsoft 365 environment for 500+ users including user provisioning, licensing (F3/E3), SharePoint, Exchange, and security policies
Administer enterprise wireless and network infrastructure across 30+ restaurant locations
Manage firewall policies, VPN configurations, SD-WAN, and network security
Maintain network documentation including IP schemes, VLAN configurations, and network diagrams

Security & Systems Maintenance

Implement and maintain endpoint security and device management solutions
Monitor security events and respond to potential security incidents
Oversee backup strategies and disaster recovery planning
Conduct periodic security audits and vulnerability assessments
Administer Remote Monitoring and Management (RMM) platform
Manage Windows patch deployment and Active Directory, Group Policy, and domain services

Technical Leadership & Support

Serve as escalation point for Level 2/3 technical issues
Provide technical guidance and mentorship to IT support team
Collaborate with IT leadership on infrastructure planning and projects
Evaluate new technologies and make recommendations for improvements
Create and maintain IT documentation, runbooks, and standard operating procedures
Support restaurant POS systems and third-party integrated applications as needed

Work Environment & Schedule

Location: Corporate Office in Austin with occasional visits to restaurant locations.
Schedule: Full-time, Monday through Friday with occasional evening/weekend work for maintenance windows.
Travel: Minimal travel required; primarily local site visits in Central Texas area.
On-Call: Participate in rotation for after-hours infrastructure emergencies.

Career Growth Opportunities

This position offers a clear advancement path within our IT team: Systems Administrator → Senior Systems Administrator
Opportunity to shape IT strategy and infrastructure decisions
Exposure to emerging restaurant technologies and custom application development
Potential to specialize in areas of interest (security, cloud architecture, automation)

Qualifications & Requirements

Required:

4-6 years of hands-on IT systems administration experience
Strong expertise in Microsoft 365 administration (Exchange Online, SharePoint, Teams, Intune)
Proven experience with enterprise network management (routing, switching, wireless, firewalls)
Solid understanding of Active Directory, Group Policy, and identity management
Experience with endpoint management and security solutions
Knowledge of network protocols (TCP/IP, DNS, DHCP, VLANs)
Understanding of routing protocols (OSPF, BGP) and VPN technologies (IPSEC)
Experience with backup and disaster recovery solutions
Experience with SD-WAN technologies for multi-site connectivity
Strong troubleshooting skills for complex technical issues

Preferred

Multi-location or distributed environment experience (retail, restaurant, or hospitality)
Experience with restaurant POS systems and integrated third-party applications
Familiarity with security frameworks and compliance requirements (NIST, Zero Trust principles)
PowerShell or other scripting abilities for automation
Project management experience for IT infrastructure initiatives
Network or security certifications (CompTIA Network+/Security+, Microsoft, or vendor-specific)

Personal Attributes

Self-motivated with ability to work independently and prioritize effectively
Strong communicator who can explain technical concepts to non-technical audiences
Problem solver who takes ownership and follows through to resolution
Team player who mentors others and collaborates across departments
Adaptable to changing priorities in a fast-paced restaurant environment
Detail-oriented with commitment to documentation and best practices

Salary Description

$75,000 - $92,000 per year, dependent on experience

Pluckers Wing Bar

New Jobs

Systems Administrator