Full-time Description

Summary

Responsible and accountable for day to day administration, monitoring and resolving system/network issues. Looking for someone who is motivated, driven, and growth-oriented, that wants to be involved in developing, implementing and supporting all systems under RevOne Companies and all other entities.?

Essential Duties Of The Position

Tier 1 growing toward Tier 2 support
Professional client interaction?
System documentation maintenance and costumer communications
Diagnostic skills around technical issues
Technical awareness: ability to match resources to technical issues appropriately
Manage/support all software/networks
Assign configuration of authentication and authorization of directory services.
Maintain network servers such as files servers, VPN gateways, and intrusion detection systems.
Monitor ticketing system; identify and address any issues
Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Work in a demanding, deadline-driven environment
Any other duties as assigned by management.

Responsibilities Of The Position

Basic knowledge, willing to learn the following:?

Windows server (2012 R2, 2016, and 2019) environment
Windows Active Directory
Windows Group Policy
VMWare environment
Microsoft Exchange environment
Cisco Catalyst Switches
Cisco VPN and Firewall (ASA)
DNS and DHCP
Maintain Nimble SAN
PaloAlto Web Filter
Maintain server hardware
Maintain nightly backup
Monitor network monitoring software
Create new users
Manage FTP accounts
Create, maintain and manage VPN tunnels
IT equipment inventory
Assist with help desk calls
Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals
Maintains working knowledge of company, client and healthcare market through participation and by reading updates and other provided communication
Works in collaboration with other departmental associates, as well as clients supporting their efforts through teamwork and the acceptance of additional assignments
Accepts responsibility for own actions, while taking ownership of departmental outcomes

Requirements

Associates Degree in Computer Science, Management Information Systems, Information Technology, or other related field; combination of education and 2+ years’ experience
Experience in hardware support and system operation
Experience in forming relationships with internal users, external customers and vendors.?
Excellent communication, analytical and troubleshooting skills
Detail oriented with strong problem solving skills

Physical Requirements

Ability to carry various equipment to different locations throughout company
Ability to bend, stoop, maneuver into tight or confined spaces, and perform to install and connect equipment
Ability to travel to various floors and locations throughout the company

Salary Description $40,000 - 50,000

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