Are you a macOS expert who thrives on keeping systems running seamlessly and helping teams stay productive?

Smart State Inc. is growing! We’re looking for a hands‑on System Administrator to join our Fort Lee, NJ office. If you’re passionate about Apple hardware, networking, and IT operations and enjoy solving complex technical challenges in a fast‑moving environment—this is the role for you.

📍 Location: Fort Lee, NJ (100% On‑site)

⏰ Work Mode: Full‑time (Remote/Hybrid not available)

The Role 🛠️

As a System Administrator, you’ll be responsible for the smooth operation of all internal IT infrastructure at our New Jersey headquarters. From managing workstation setups and network performance to supporting in‑office security systems, you’ll ensure every employee has the tools they need to do their best work. This is a high‑impact, service‑oriented role supporting both local and remote teams.

What You’ll Do 🚀

Manage and maintain macOS environments, workstation provisioning, and software configurations.
Provide Tier 1 and Tier 2 support through Jira Service Desk and Slack, resolving a wide range of technical issues efficiently.
Administer office network environments including LAN/Wi‑Fi (Palo Alto), VPNs, and IT asset lifecycles.
Oversee setup, maintenance, and troubleshooting for AV equipment, access control, and CCTV systems.
Ensure every new hire is “Day 1 ready” by setting up hardware, credentials, and system access.
Proactively monitor system performance, network health, and capacity planning.
Contribute to IT documentation and process improvement initiatives across the organization.

What We’re Looking For 🎯

3+ years of professional experience in macOS system administration and IT operations.
Strong knowledge of networking fundamentals, VPNs, and hardware troubleshooting.
Proficiency with tools like Jira Service Desk, Confluence, and Jira Assets.
Experience with security, asset management, and user lifecycle administration.
A proactive problem‑solver who thrives in a dynamic, fast‑paced environment.
Excellent communication and organizational skills with a customer‑first attitude.

Preferred Experience ⭐

Hands‑on experience with Jamf (MDM) for Mac device management.
Knowledge of scripting (Bash or Python) for automation.
Background with Ubiquiti or MikroTik networking gear.
Familiarity with ITIL frameworks and service management best practices.

Why Join Smart State Inc.? 💎

Smart State Inc. is a rapidly growing technology company that blends innovation, reliability, and global collaboration. Our teams build the infrastructure and products that power an expanding international operation—where technical excellence and teamwork drive success.

✅ Benefits: Comprehensive medical, dental, and vision + 401(k)

✅ Time Off: Generous PTO policy

✅ Perks: Partially subsidized in‑office breakfasts and lunches

✅ Culture: Collaborative, international team that celebrates milestones, birthdays, and achievements together

✅ Growth: Shape the IT operations of a scaling global company and impact how technology supports our business every day

Smart State Inc. is proud to be an Equal Opportunity Employer. We believe diverse perspectives make us stronger and provide equal employment opportunities to all applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.

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