D365 System Administrator

Hunting • Houston, TX, US • 4w ago

Learn and understand the "as is" environment to be able to provide functional expertise and knowledge of the existing business practices.
Provide end user training and assist users with day-to-day issues, problems, and questions.
Collaborate with end users, project manager and management for system enhancements and upgrades.
Work collaboratively with team members to troubleshoot and resolve Dynamics 365 issues.
Propose tangible solutions to avoid repeatable errors.
Provide guidance for system changes and enhancements.
Identify continuous improvement opportunities for assigned systems and processes.
Create user accounts, delete accounts, create/changes permissions by account; user profiles, page layouts, security in Dynamics 365.
Create and/or enhance end user documentation / SOP and resolve daily execution issues with end users.
Ability to troubleshoot functional aspects of D365 as per tickets submitted by end users.
Update and maintain Hunting’s Standard Dynamics 365 Training material.
Provide detailed documentation on issues that need to be escalated to our Microsoft Support Partner
Ensures Change Request process is being followed as documented in Hunting’s IT policies.
Updates and maintains regression testing procedures within LCS.
Assist with answering questions related to the end of year audit.
Provided support during UAT and regression testing with quarterly updates to Dynamics 365.
Quickly identify technical issues versus functional issues as per tickets submitted by end users.
Assist in the creation and maintenance of Power BI reports.
Complete special projects and provide project support as requested by senior leadership.
“Finance experience preferred”
This is a fully onsite position. Remote work is not available.

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