ACTIVE TS/SCI Clearance with Poly REQUIRED
Overview:
Red Arch Solutions is hiring a Systems Administrator to join our program in Fort Meade, Maryland.
Requirements:
- Must have TS/SCI clearance w/ active polygraph.
- Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (05) years of additional SA experience may be substituted for a bachelor’s degree.
- Relevant experience must be in engineering systems over their lifecycle (for example, conception, design & development, testing, production, distribution/deployment, operation, maintenance & support, decommissioning).
- Level 2 - Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity is required.
- Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools. Infrastructure
- Experience with the following tools: ELK, Tripwire, VMware, RedHat SELinux security tool suite
Responsibilities include, but are not limited to:- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide in-depth experience in trouble-shooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Salary range for this position: $130,000 - 146,000 #CJ 
