APPLICANTS MUST BE PERMANENT IN THE COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE.
The Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners. DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for the management of over 200 facilities, which mainly are individual, and family shelters used as overnight residences for over 38,000 adults and children. DHS's portfolio covers approximately 4M square feet.
The Office of the DHS Administrator’s is recruiting for a Computer Systems Manager M-III to function as a Senior Advisor for IT. Under the executive management of the DHS Executive Project Manager (EPM) the Senior Advisor for IT supports and assists with the management of DSS initiatives in information and technology, including cross DSS-HRA-DHS initiatives and exercises authority, provides executive level counsel and advise on critical IT-related matters/situations and in the implementation of the same.
Duties and Responsibilities
- Collaborate with staff and other managers from the Department of Homeless Services, the Department of Social Services and the Human Resources Administration on critical interagency initiatives, i.e., IT system solutions, program monitoring, resource allocation and fiscal management, legal settlement compliance, contract management, interagency project and operation coordination where seamless integration efforts would serve to enhance the quality of life for agency clients, and on special projects relating to IT and budget management.
- Advise and support the EPM on governance-related projects and develop prioritization of agency-wide IT solutions to manage resources and financing; assist and support the agency’s steering committee of DSS, HRA and DHS executive project managers and IT counterparts to coordinate, prioritize and streamline the operation, staffing and executive of IT solutions.
- Assist with the coordination of IT projects across DHS. Conceptualize, develop, manage, and implement programmatic and project workstreams. Policy and operations initiatives with the highest quality standards of practice as these pertain to program areas under the DHS portfolio.
- Advise on the development of a stronger integration of citywide and agency-wide services.
- May serve as an agency liaison to taskforces and other city-wide efforts relating to new initiatives and governing rules and regulations in data, technology, and information systems. Advise the DHS EMP on emerging trends and opportunities in information and technology management.
Hours/Schedule
Monday – Friday – 9am to 5pm.
COMPUTER SYSTEMS MANAGER - 10050
Minimum Qualifications
- A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
- A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
- A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
- A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.
Preferred Skills
- Extensive Project Management experience (creating project plans, facilitating meetings, managing a - project from start to finish, etc.). - Excellent analytical skills. - Proven ability to organize and synthesize complex information. - Proven ability to think strategically and to solve problems creatively. - Exceptional communication skills to communicate at all levels of the organization (this includes written, - verbal and visual presentations). - Ability to successfully manage complex information technology projects throughout the system - development lifecycle is a plus. - Proven ability to follow up and follow through. - Self-starter. - Ability to assess a crisis and respond appropriately. - Fast learner. - Understands the importance of confidentiality. - Works well under stress/pressure with restrictive deadlines. - Must be well-organized, assertive, and able to work independently and collaboratively, and can exercise discretion and initiative. - Strong Work ethic. - Ability to pay close attention to detail. - Strong organizational skills and ability to multi-task and prioritize a large and diverse portfolio of work. - Possess exceptional time management skills. - Exceptional computer skills (Word, Outlook, Excel, PowerPoint, Visio).
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $145,000.00 – $165,000.00
