The City of Wichita is NOT an E-Verify Employer.
Distinguishing Features of Work
The Application Analyst for Information Technology at the City of Wichita serves as a critical bridge between business operations and technical solutions, providing direct support to the Public Works department and other enterprise systems. This role plans, designs, implements, and maintains specialized applications, including Selectron IVR, 1Password, and CIS, ensuring seamless operation and timely delivery of critical services. The position performs system analysis, testing, debugging, installation, and maintenance, while delivering hands-on support, training, and guidance to end users.
By optimizing application performance, maintaining system security, and coordinating upgrades and patches, the Application Analyst ensures operational continuity and efficiency. The role also contributes to process improvement, reporting automation, data integrity, and vendor management, directly supporting municipal service delivery and critical departmental functions.
Workdays and Hours - Monday - Friday 8:00am - 5:00pm
Bargaining Unit: Employee Council
Anticipated starting salary: $61,184.00 - 84,984.00 (based on experience and qualifications).
This position may offer the option to work remotely.
- Posting may close at any time ** Examples of Work Performed
- Resolves user complaints, research issues, answers technical questions and provides assistance with the application revision process.
- Develops detailed business user requirements, system documentation, workflow procedures and data modeling.
- Develops interfaces to applications.
- Develops financial proposals and models.
- Runs/automates reports and file transfers.
- Performs database maintenance.
- Provides quality control through testing, correcting errors and database tuning.
- Develops reports using standard reporting tools.
- Queries databases using standard querying tools.
- Troubleshoots and resolves system problems.
- Documents troubleshooting procedures.
- Creates and maintains current system documentation.
- Provides ideas and recommendations for better utilizing the system.
- Coordinates and/or performs testing of system modifications.
- Establishes deadlines and provides ongoing communication of progress to business customers, project team members and vendors to keep projects on track.
- Develops, provides or coordinates system training.
- Manages vendor and consultant relationships.
- Coordinates system maintenance, including software of OS upgrades and patches required.
- Maintains and makes recommendations concerning system security.
- Assists in system capacity planning.
- May maintain telephony infrastructure.
- May assist in establishing a telephony system budget, including making financial and operational recommendations.
- Completion of work assignments will require operation of a vehicle.
- These examples are not intended to be all-inclusive.
- Other related duties may be assigned as needed.
Requirements of Work
- Considerable knowledge in the computer science field and business management.
- Knowledge and understanding of the role of the system at the enterprise level.
- Knowledge of user training methods.
- Ability to acquire and improve technical skills through self-study.
- Ability to independently research and develop technical expertise and knowledge.
- Ability to provide on-site service and support to remote locations.
- Ability to document system information, program information and specifications
- Ability to use a computer to access, interpret and record information, for up to seven hours per day.
- Ability to lift and carry objects weighing up to 25 lbs.
- Demonstrated experience in API calls and HTTP requests, including the ability to design, test and troubleshoot system integrations across platforms.
- Proven experience with robotic process automation, low code development tools, and other enterprise automation platforms, with a track record of improving efficiency through workflow automation.
- Ability to develop and maintain effective working relationships with associates, other employees and representatives of outside agencies.
- Ability to communicate clearly and effectively both orally and in writing.
- Ability to acquire and maintain a valid Kansas Driver's License.
- An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.
Experience and Training
Required Experience And Training
- Four (4) years of experience in application support or system analysis, including software development, testing, troubleshooting, documentation, system upgrades, and end-user support.
- A valid driver’s license.
- Must be legally authorized to work in the United States without the need of a sponsorship.
Preferred Experience And Training
- Bachelor’s degree in computer science, Information Systems, or Business Administration.
- Four (4) of experience supporting enterprise applications in municipal, public works, or government environments.
Starting pay for current City employees will be determined by City of Wichita policy or applicable bargaining unit agreement.
Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.
Applicants have rights under Federal Employment Laws. Please find more information under the following links:
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
CITY OF WICHITA
Full-time Employee Benefits
- VACATION - Most employees with less than five years employment earn 10 days of vacation per year. After five years, accrual rates increase at varying rates to varying maximums, depending on work schedule and/or union representation. Employees can accumulate and carry forward up to 240 hours each year.
- HOLIDAYS - There are eleven paid holidays. Employees also receive one Personal Holiday that is granted after the first six months of employment.
- SICK LEAVE - Sick leave accrual begins at one-half day per month. After five years, sick leave accruals are one work day per month. Employees can accumulate and carry forward all unused sick leave each year. Employees who use 24 hours (3 days) or less of sick leave in a calendar year earn a "Well Day." An additional "Well Day" can be earned following a year of perfect attendance.
- HEALTH INSURANCE – UMR / United Healthcare provides two levels of medical and prescription drug plans. Both medical plan are PPOs and do not require selecting a physician or referrals for specialty care. Both medical plans include Teladoc virtual care (primary care/mental health benefits at no charge), Dario healthy living programs, and VSP Vision benefits. Pre-tax premium deductions are offered. The City contributes 80% of the premium cost towards medical, prescription drug and vision insurance.
- DENTAL INSURANCE - Two Delta Dental plans are offered – Preferred and Traditional. The Delta Preferred plan requires using a dentist from a smaller network for a lower premium. The Delta Traditional plan allows use of any dentist, although benefits are higher using a dentist from the large Delta network. Benefits under both plans are the same (with the exception of some Orthodontic benefits) Pre-tax premium deductions are offered.
- LIFE INSURANCE – Low-cost voluntary term life insurance is available. Employees pay one-third of the cost. The amount of Basic Life coverage is two times annual pay up to a determined maximum amount. Dependent coverage is available at $20,000 spouse / $10,000 child(ren) for an additional $0.14 per pay period. Accidental death and dismemberment coverage is included. The plan is through MetLife.
- SUPPLEMENTAL LIFE – Additional voluntary employee-paid term life insurance is available from MetLife at low group rates. Participation in Basic Life is required. The Life Insurance plans are portable.
- LONG-TERM DISABILITY INSURANCE– The voluntary employee-paid group disability plan from MetLife provides 60% of pre-disability income for injury or health related disabilities. Premiums are determined by income and age.
- VOLUNTARY ACCIDENTAL DEATH & DISMEMBERMENT – Voluntary employee-paid AD&D from MetLife offers coverage for accidental death and dismemberment.
- RETIREMENT - The City offers two retirement plans - Wichita Employees (WER) Plan 3, and Commissioned Police & Fire Plan C-79. The WER plan is a defined contribution plan; Police & Fire is a defined benefit plan. Both are contributory - employees and the City share the cost.
- FLEXIBLE SPENDING ACCOUNTS – Employees may elect to make FSA pre-tax deductions for dependent care and/or unreimbursed medical expenses, reducing the cost of these expenses by eliminating taxes on the amount deducted.
- LONG-TERM CARE INSURANCE – This plan from UNUM offers facility and home care benefits for employees, spouses, and some other family members. Several options for benefit amount and duration, and specific plan features, are available.
- MORE BENEFITS & SERVICES
Deferred Compensation Investment Program
Employee Discounts and Wichita Employee Association (WEA)
Bereavement Pay
Employee Emergency Assistance Fund
Voluntary Shared Leave Program
Training Programs
Longevity Pay
Credit Union
Employee Assistance Program (EAP)
Injury Leave (on-job injury)
Community Volunteer Events
01
I have a bachelor's degree or higher in one of the below:
- Information System
- Computer Science
- Business Administration
- I do not have a bachelor's degree in any of the disciplines listed above.
- I do not have a bachelor's degree or higher.
02
I have following years of experience in application support or system analysis, including software development, testing, troubleshooting, documentation, system upgrades, and end-user support.
- Less than 6 months of experience
- 6 months - 1 year of experience
- 2 - 3 years of experience
- 4 - 5 years of experience
- 6+ years of experience
- I do not have any experience in application support or system analysis, including software development, testing, troubleshooting, documentation, system upgrades, and end-user support.
03
I have following years of experience supporting enterprise applications in municipal, public works, or government environments.
- Less than 6 months of experience
- 6 months - 1 year of experience
- 2 - 3 years of experience
- 4 - 5 years of experience
- 6+ years of experience
- I do not have any experience supporting enterprise applications in municipal, public works, or government environments.
04
I have a valid driver's license.
05
I am legally authorized to work in the United States without sponsorship.
