📍 Location: Las Vegas, NV

🕒 Work Mode: 100% Onsite

📌 Local Candidates Only

📧 Apply at: novalink.amtas@novalink-solutions.com

About NovaLink Solutions

Founded in 2003, NovaLink Solutions is a trusted partner in IT staffing, consulting, and managed services. With over 20 years of experience supporting public and private sector clients—including 30+ state agencies—we specialize in delivering scalable, people-first technology solutions across the nation. We take pride in connecting talented professionals to projects that matter.

About the Role

NovaLink is seeking a knowledgeable and proactive IT Administrator / Systems Administrator to join our onsite team in Las Vegas, NV. This hands-on role will support the full scope of IT operations, from hardware deployment to system administration and vendor coordination. The ideal candidate brings both technical expertise and strong communication skills to effectively support internal staff and agency stakeholders.

Key Responsibilities

🔧 Hardware & Software Management

Order, configure, and deploy computers, monitors, printers, and peripherals.
Install, update, and troubleshoot staff software, especially Tybera e-suite.
Maintain inventory of hardware and software licenses.

🖥️ System Administration

Administer the Case Management System (CMS), train users, and ensure accurate data input.
Troubleshoot system issues; coordinate with the CMS vendor for escalated support.

🔐 State IT Coordination

Work directly with the Nevada Governor’s Technology Office (GTO) on hosting, access control, performance, and system updates.
Ensure IT compliance with state-mandated standards and cybersecurity protocols.

📹 AV & Communication Systems

Set up and manage video systems for hybrid meetings and internal communication.
Support video conferencing hardware and software (Zoom, Teams, etc.).

📊 Data & Reporting

Prepare statistical reports for audits, compliance, and internal tracking.
Ensure data accuracy and support extraction and formatting processes.

🛒 Procurement & Office Support

Conduct vendor research, quote comparison, and purchasing for IT needs.
Manage office supply inventory and equipment servicing.

🧪 Exam Platform Support

Administer and support the agency’s online certification testing system.

🆘 IT Support & Documentation

Provide first-line support for all staff IT issues.
Document procedures, system setups, and transition plans for continuity.

Qualifications

🎓 Education

Bachelor’s degree in Information Technology or related field preferred — or equivalent hands-on experience.

🛠️ Technical Skills

Proficiency in Windows OS, Microsoft Office 365, and basic networking.
Experience with Microsoft SQL Server and CMS/database systems.
Comfortable with video conferencing and AV systems.
Strong data reporting and analysis skills.
Familiarity with multi-agency or enterprise-level IT environments is a plus.

🤝 Soft Skills

Excellent communication (written & verbal) and customer service orientation.
Strong organizational, analytical, and documentation skills.
Ability to work independently and collaborate cross-functionally.
Proactive problem-solver with a detail-oriented mindset.

Why Join Us?

Be part of a mission-driven team supporting meaningful public service projects.
Gain valuable experience in state-level IT environments.
Join a company that values integrity, innovation, and people-first collaboration.

📧 Ready to Apply?

Send your resume to novalink.amtas@novalink-solutions.com — we’d love to hear from you!

NOVALINK SOLUTIONS LLC jobs

IT Administrator / Systems Administrator