DEFINITION

OPEN/PROMOTIONAL RECRUITMENT

FLSA STATUS: Non-exempt

TENTATIVE EXAMINATION DATE: Week of April 2nd, 2026. May be in-person or online.

The City of Stockton is seeking a highly skilled and experienced Senior Systems Analyst to join our Information Technology team, with a focus on enterprise applications. This role requires a deep understanding of enterprise application architecture, data integration, and IT best practices.

The ideal candidate will be responsible for analyzing and being fluent in the latest technologies, various AI tools, Power BI, Databricks, Azure, Copilot Studio -Google Cloud Platform (GCP), and Amazon Web Services (AWS), to name a few, with experience in the implementation and optimization of enterprise-grade IT systems.

The Senior Systems Analyst will collaborate closely with developers, City department SME, and IT leadership to ensure our systems support strategic objectives, enhance operational efficiency, and adapt to evolving technological needs. Experience with large-scale enterprise environments, IT Security, and GIS is desirable.

Incumbents work a 9/80 work schedule Monday through Thursday 7:30 am to 5:30 pm and Fridays 8:00 am to 5:00 pm with alternate Fridays off.

Incumbents in this position are included in the Civil Service system and are represented by Stockton City Employee Association (SCEA) - Professional and Technical Bargaining Unit.

This recruitment is being conducted as an Open/Promotional recruitment. Current full-time City of Stockton employees may apply for this position as a promotional opportunity and successful candidates will be placed on a promotional list. All other candidates may apply for this position as an open competitive opportunity and successful candidates will be placed on an open list. The appointing authority will have the option of requesting names from the promotional list, the open list or a combination of both.

These lists may be used to fill future vacancies.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.

Under general direction, plans, organizes, and performs activities related to computer systems, enterprise servers, client/server platforms, and database systems; may implement operational procedures on a Citywide basis and reports to a supervisor classification or higher. The incumbent performs work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment; performs related work as assigned.

CLASS CHARACTERISTICS

Senior Systems Analyst is the advanced level in the series, requiring extensive analytical and diagnostic skills. The incumbent performs difficult systems development, technical support, troubleshooting, and operations and programming activities, as well as providing lead direction, managing projects, and training to lower level analysts.

PRINCIPAL DUTIES (Illustrative Only)

Provides technical assistance and advice to City staff in areas of responsibility.
Reviews and conducts detailed analyses of computer systems in operation and makes recommendations for improved system hardware and software.
Maintains effective communications with user departments about software vendor activities and system problems, status, timelines, and details.
Integrates systems for inter-operability across multiple platforms and technologies.
Serves as liaison between vendor, technical support, network, and departments to resolve systems problems; coordinates and implements corrective measures.
Monitors and enforces security policies on server platforms.
Monitors and adjusts thresholds for system resources to assure best performance and efficiency of resource utilization.
Provides consultation with other analysts regarding complex program or database considerations, and assists with problem solving.
Applies workflow and related procedures for the implementation of systems.
Compiles and maintains system documentation.
Troubleshoots problems on complex customized hardware and software; and
Performs related duties as assigned.

Qualifications

Education/Experience:

Senior Systems Analyst

Pattern I:

Possession of a Bachelor’s degree from an accredited college or university with major course work in engineering, computer science, mathematics, or a closely related field and four (4) years of work experience at a level equivalent to the City’s class of Systems Analyst II.

OR

Pattern II

Possession of an Associate of Arts degree or completion of sixty semester units or equivalent quarter hours from an accredited college or university with major course work in pre-engineering, mathematics, computer science. or a closely related field and six (6) years of experience in systems operation or administration, which has included four years at a level equivalent to the City’s class of Systems Analyst II.

OR

Pattern III

Possession of a high school diploma or GED and eight (8) years of experience in systems operation or administration, which has included four years at a level equivalent to the City’s class of Systems Analyst II.

Other Requirements

Must possess a valid California Class C driver’s license in order to work at remote user sites.
May be required to pass an extensive background investigation, which includes a fingerprint clearance.

Knowledge Of

Principles and practices of technical problem solving;
Principles and techniques of software and system quality assurance and control;
Principles and techniques for evaluation of work processes for new or revised computer applications;
Principles and practices of systems security and information technology security methods;
Disaster planning and recovery methods;
Problem-tracking software tools, security and quality assurance policies and procedures, and remote access software and techniques of connectivity;
Principles, practices, and techniques for providing customer support;
Principles of technical report preparation and documentation, including computer research and analysis techniques;
Principles and practices of project management and resources planning.
Operating principles and characteristics of the mid-range computer and microcomputer hardware and software that is utilized by the City; and
Job planning, prioritizing, and scheduling techniques.

Specific Knowledge Of Any Combination Of The Following

IBM Power Series systems operations;
VMWare environments;
Oracle and MS SQL database administration;
UNIX, AIX, or Linux Administration and system tuning;
Network and application security;
MS SQL tuning and optimization;
Reporting tools and report development;
Dispatch and records management systems;
Networking protocols; and
City’s current systems.

Skill In

Solving software programming and systems design problems from minimal diagnostic information;
Preparing clear and concise reports and other written materials;
Maintaining organized and accurate records;
Communicating effectively both orally and in writing;
Integrating information technology systems;
Providing technical guidance and assistance to users, customers, and team members;
Recognizing problems, developing recommendations and solutions; overseeing corrections within specialty;
Establishing and maintaining effective working relationships with those contacted in the course of work.
Troubleshooting hardware and software problems and debugging programs and applications;
Instructing user department staff in the operation of new or revised computer applications, including explaining system concepts to non-technical users; and
Making sound independent decisions within established guidelines.

Physical/Mental Abilities

Mobility – Frequent sitting and walking; occasional bending, squatting, climbing, kneeling, crawling, and twisting;
Lifting/Carrying – Frequent lifting/carrying up to 50 pounds;
Vision – Ability to read fine print, and/or normal type size print, and detect color; ability to read and see PC screens; ability to read and produce printed material and information displayed on a visual display terminal;
Dexterity – Frequent fingering (typing, picking, pinching), repetitive use of both hands; occasional simple/power grasping, fine manipulations, pushing/pulling and reaching above and below shoulder level;
Hearing/Talking – Ability to detect specific noises, proper equipment operation; ability to understand what people are saying in normal conversation, over the telephone, and frequently over noise;
Special Requirements - Constantly working days; occasionally working evenings and/or weekends; and occasional driving;
Emotional/Psychological Requirements - Ability to concentrate, make decisions, work with the public, exercise sound judgment, handle stressful situations, and work alone;
Environmental conditions – Occasional to frequent exposure to noise; exposure to outdoor conditions; working around equipment and machinery; and
Working conditions – Primarily performed in an office environment which is typically quiet.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Bargaining Unit

STOCKTON CITY EMPLOYEE ASSOCIATION (SCEA) - PROFESSIONAL AND TECHNICAL

NOTE: Employee Benefits are subject to change through the collective bargaining process and are not guaranteed. For a detailed explanation of benefits currently in effect, click here to view a link to the "Stockton City Employees' Association (SCEA)" contract.

01

Application Authenticity

The Supplemental Questionnaire is part of the examination process; accordingly, it should be completed carefully. It must be submitted with your official employment application. Do not indicate "See Resume" as an answer to any of these questions.

I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions, or privileges of employment.

02

Qualifying Education/Experience Patterns

Please select your qualifying education and experience pattern:

Pattern I: Possession of a Bachelor's degree from an accredited* college or university with major course work in engineering, computer science, mathematics, or a closely related field AND four (4) years of work experience at a level equivalent to the City's class of Systems Analyst II.
Pattern II: Possession of an Associate of Arts degree or completion of sixty semester units or equivalent quarter hours from an accredited* college or university with major course work in pre-engineering, mathematics, computer science, or a closely related field AND six (6) years of experience in systems operation or administration, which has included four years at a level equivalent to the City's class of Systems Analyst II.
Pattern III: Possession of a high school diploma or GED AND eight (8) years of experience in systems operation or administration, which has included four years at a level equivalent to the City's class of Systems Analyst II.

03

Proof Of Education

If you are qualifying under Pattern I or II above, you must verify that you meet the educational requirement for this position by submitting a copy of your diploma, transcripts, or grade report which verifies your units or degree by the Final Filing Date.

I understand that I must provide the City of Stockton a copy of my transcripts, grade report, or diploma which verifies that I meet the education requirement of this position. I further understand that this document(s) must be uploaded to my application before the Final Filing Date. Failure to submit the appropriate documentation within the time frame will result in rejection of my application.

ACCREDITATION: Accredited colleges or universities are those that have been examined by a third-party accrediting agency to ensure acceptable levels of quality. Accreditation ensures that a degree obtained outside of the United States is equivalent to a degree obtained within the United States. The City of Stockton requires degrees from educational institutions that have been accredited by a national or regional accrediting agency in the United States that is recognized by the U.S. Secretary of Education and/or U.S. Department of Education as a "reliable authority as to the quality of postsecondary education." If you have received your postsecondary education from an institution that may not be accredited in the United States, it is your responsibility to provide proof of U.S. accreditation by the closing date and time of this recruitment.
I understand this requirement and will upload the necessary documentation to my application, if required.

05

California Driver's License

Do you possess, or are you able to obtain prior to appointment, a valid California Class C Driver's License?

06

Prior to appointment, this position requires all eligible candidates to submit to and successfully pass a background investigation, which will include a California Department of Justice fingerprint clearance, civilian background check conducted by Stockton Police Department, and a back evaluation or medical exam (the City of Stockton will pay all fingerprinting and evaluation costs).

If selected, I agree to submit to fingerprinting, background check, and a back evaluation as stated above.

07

Describe your experience with switched and routed networks. Include name of employer and title while performing these duties. If none, indicate N/A.

08

Describe your experience managing enterprise wide projects in a dynamic environment. Include name of employer and title while performing these duties. If none, indicate N/A.

09

What type of enterprise application integration tools have you worked with? If none, indicate N/A.

10

Describe your experience in supporting HTE, Sungard HTE, Sungard NaviLine, and Superion NaviLine. If none, indicate N/A.

11

Describe your experience in using and maintaining web services integrations. If none, indicate N/A.

12

Describe your most recent experience in programming and the languages and software development kit you have used. If none, indicate N/A.

Required Question

City of Stockton, CA jobs

SENIOR SYSTEMS ANALYST