Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that has worked out the kinks and is fulfilling its purpose. We are always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

The SOC L2 Analyst position is a valued member of the Information Protection and Risk Management team. The Analyst is part of the SOC (Security Operations Center) team and works closely with other members of the IPRM program to develop and implement a comprehensive approach to the management of security risks.

This role is responsible for working with other Security Operations Center team members in responding to security events according to established policies and best practices.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

First level response for real time security alerts and events
Assist the Incident Response team in handling security events / incidents
Perform complex security investigations and root cause analysis
Data mining through use of SIEM or other data analytics solutions
Perform phishing investigations and response
Report generation around security events and metrics
Ensure that all security events are properly documented/tracked to meet audit and legal requirements
Develop documentation in support of response processes and/or procedures
Determine level of event severity and escalate as necessary

Skills

The Skills You Bring

Required:

Azure/AWS security, GCIA, GCIH, or other GIAC certifications preferred
Practical understanding of network protocols and operating systems
Broad understanding of security mitigation solutions at all layers
Minimum of four years information security specific experience
Bachelor's degree in information systems or equivalent experience
Ability to analyze large data sets to identify trends/anomalies indicative of malicious activity
Good understanding of application logic flow
Understanding or background in code development
Awareness of the current threat landscape
Self-driven and motivated with a strong passion for cybersecurity
Excellent verbal and written communications skills
Excellent problem solving and troubleshooting skills with a strong attention to detail
Ability to interact with personnel at all levels across the organization and to comprehend business imperatives
Ability to thrive in a fast-paced environment and capable of working under pressure

Preferred:

Hands-on experience in SOAR, including writing playbooks and troubleshooting issues
Hands-on experience with AWS, including tools like Lambda, ECS, EKS, DynamoDB, S3, EventBridge, or equivalent Azure services
Familiarity with cloud-based monitoring and security tools for incident response
Ability to write, test and debug Python applications
DevOps process experience with tools like Gitlab
Experience with containerization technologies such as Docker and/or Kubernetes

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $85000 - $150000 USD

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.

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SOC L2 Analyst