Req Number

R7188

Employment Type

Full time

Worksite Flexibility

Onsite

Who We Are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Systems Administrator ready to take us to the next level! If you have 8 plus years managing windows and Linux systems, strong experience with upgrades, installing, and configuring application software and hardware, and are looking for your next career move, apply now.

Job Description

We are looking for a System Administrator to join our growing team. This role involves providing technical support for transit scheduling systems, such as Trapeze or HASTUS, and ensuring effective provisioning, installation, configuration, and maintenance of computer hardware and software, as well as related infrastructure. This role will be full time and onsite in Hyattsville, MD.

What You'll Do

Learn the HASTUS system to provide ongoing support to the Bus and Rail Scheduling Operations teams
Review security scan results and develop mitigation steps for vulnerabilities at the server and application levels
Manage provisioning, installation/configuration, operation, and maintenance of computer hardware/software and infrastructure
Assist and lead teams in migrating existing environments to the cloud using technologies like Azure and OCI
Ensure systems adhere to agency policies, standards, and guidelines
Perform systems administration, engineering, provisioning, operations, support, maintenance, and research for continual innovation
Conduct daily system monitoring to verify hardware integrity, server resources, systems availability, and key processes
Review system and application logs and verify completion of scheduled jobs like backups
Perform regular security monitoring to identify potential intrusions
Handle daily backup operations and file archival/purge as needed
Manage user accounts, including creation, modification, and deletion upon request
Provide Tier III/other support as needed and troubleshoot issues
Diagnose and recover from hardware or software failures, while effectively communicating with stakeholders
Apply OS patches and upgrades regularly, updating administrative tools/utilities as required
Configure and add new services as necessary
Maintain operational documentation and perform performance reporting for capacity planning

Required

What You'll Need

8+ years of experience managing Windows and Linux systems
8+ years of experience upgrading, installing, and configuring application software and hardware
8+ years of experience in troubleshooting and providing technical support for servers and networks
Strong problem-solving and communication skills
Excellent organizational and time-management skills
Master’s degree in computer science or a related field, or equivalent experience

Preferred

Expertise in cloud technologies, such as Azure and OCI, and experience migrating environments to the cloud
Familiarity with transit scheduling systems, specifically Trapeze and HASTUS

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and applicable federal, state, and local standards
Primarily sedentary work, involving sitting or remaining stationary for extended periods, with occasional movement within the office environment
Ability to perform repetitive computer‑based tasks, including use of a keyboard, mouse, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

$40 - $46 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

CAI jobs

Systems Administrator