This is not a remote position. Must be able to commute to office in Macon, GA. No sponsorship or relocation assistance available.

Location: Macon, GA with travel to multiple locations as needed. Expected travel is ~10-15%.

Position Summary

The Business Analyst I serves as a critical bridge between business operations and technology, working across all departments to analyze workflows, identify inefficiencies, and implement solutions that drive operational excellence. This role combines analytical problem-solving with hands-on technical work, supporting our multi-location fuel distribution operations through process improvement initiatives, technology evaluations, project coordination, and platform administration.

Primary Responsibilities

Process Analysis & Improvement (40%)

Partner with department leaders across logistics, accounting, and administrative functions to document current business processes and identify improvement opportunities
Conduct workflow analysis to eliminate redundancies, reduce manual work, and increase operational efficiency
Develop process maps, standard operating procedures, and training documentation
Measure and report on the effectiveness of implemented process changes
Facilitate cross-departmental collaboration to resolve process bottlenecks

Technology Research & Solution Identification (25%)

Research and evaluate software platforms, tools, and technologies that address identified business needs
Prepare detailed cost-benefit analyses and vendor comparisons with recommendations
Conduct product demonstrations and proof-of-concept testing
Stay current on industry technology trends relevant to fuel distribution and enterprise systems
Assess integration requirements with existing systems including ERP, logistics platforms, and others

Project Management & Implementation (20%)

Coordinate technology implementation projects from requirements gathering through deployment
Develop project plans, timelines, and communication strategies
Track project milestones, manage stakeholder expectations, and escalate issues appropriately
Facilitate user acceptance testing and coordinate training for new systems
Document project outcomes and lessons learned

Platform Administration (10%)

Provide light administration for business applications and SaaS platforms
Manage user access, permissions, and basic configuration changes
Coordinate with IT infrastructure team on system integrations and data flows
Monitor system performance and user feedback to identify enhancement opportunities
Assist with troubleshooting application issues and coordinate vendor support when needed

Additional Duties (5%)

Support data analysis and reporting initiatives using Excel, Power Query, and business intelligence tools
Participate in IT strategic planning and budgeting processes
Contribute to documentation of IT policies, procedures, and standards
Assist with other projects and duties as assigned by leadership

Required Qualifications

Education & Experience

Bachelor's degree in Business Administration, Information Systems, Management Information Systems, or related field
1-3 years of experience in business analysis, process improvement, or related role
Experience working in multi-location or multi-departmental business environments preferred

Technical Skills

Advanced proficiency in Microsoft Excel including formulas, pivot tables, and data analysis
Working knowledge of Microsoft 365 applications (Office, SharePoint, Teams, Power Apps)
Basic understanding of database concepts and SQL queries
Familiarity with project management methodologies and tools
Ability to quickly learn new software platforms and technologies

Analytical & Communication Skills

Strong analytical and problem-solving abilities with attention to detail
Excellent written and verbal communication skills for both technical and non-technical audiences
Ability to translate business requirements into technical specifications
Skilled at facilitating meetings and gathering requirements from diverse stakeholders
Professional documentation and presentation skills

Personal Attributes

Self-motivated with ability to manage multiple priorities independently
Strong organizational skills and follow-through on commitments
Customer service orientation with focus on supporting business operations
Collaborative team player comfortable working across organizational levels
Adaptable and comfortable with ambiguity in a dynamic business environment

Preferred Qualifications

Experience with ERP systems
Knowledgeable of financial and managerial accounting
Knowledgeable of AI tools and their potential benefits / risks
Familiarity with logistics, point-of-sale, or supply chain management systems
Experience with process mapping tools (Visio, Lucidchart, etc.)
Basic scripting or automation knowledge (Power Automate, etc.)

Working Conditions

Office environment with occasional travel required to company locations across Georgia, South Carolina, and Florida
Standard business hours with occasional extended hours for project implementations or system maintenance
Lifting requirements: Minimal; primarily sedentary work with computer usage

Compensation & Benefits

$60,000 - $75,000 depending on experience and skills. Position is eligible for variable annual bonus based on company and individual performance
Comprehensive benefits packages available including health, dental, vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Professional development opportunities

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