About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About This Role

We’re looking for an experienced Fraud Analyst to help protect the integrity of our community of brands and retailers by identifying fraud risks, improving detection, and strengthening our fraud and abuse programs.

As a member of the Risk org’s Fraud & Abuse team, you’ll collaborate closely with functional experts and cross-functional partners to execute against fraud strategies that enable Faire to innovate while delivering a safe, trusted experience for our customers. You’ll work hands-on with fraud data, investigations, and operational processes, while contributing insights that help improve systems and outcomes over time.

This is an ideal role for someone who wants to be a high-impact individual contributor within the Fraud & Abuse space, owning defined areas of work with meaningful autonomy while continuing to build deep fraud and risk expertise.

What You’ll Do

Partner with senior team members and leadership to execute against and improve fraud and abuse strategies, adapting approaches to emerging risks
Manage and optimize moderate levels of fraud investigation and escalation work, applying strong judgment to balance risk, customer experience, and operational consistency
Identify vulnerabilities in existing policies, products, or processes, and support the scoping and implementation of mitigations, owning defined components of the work
Partner with teams such as Data Science, Engineering, and Product to support enhancements to existing tools and features that reduce fraud exposure
Use data and analytics to surface insights, inform decisions, and improve fraud detection and operational efficiency
Build strong working relationships with internal partners and stakeholders to drive issues to resolution
Develop and maintain clear documentation, playbooks, and processes that support scalable and effective fraud operations
Track key metrics, flag anomalies or emerging risks, and escalate issues appropriately to support team and business goals

Qualifications

Bachelor’s degree and 2 - 4 years of relevant experience in fraud, risk, trust & safety, or a related analytical field
Experience handling fraud investigations, escalations, or operational risk work, with the ability to operate independently within defined areas
Strong analytical skills, with experience using data to support decisions and inform prioritization (SQL proficiency is a plus)
Ability to break down problems, identify root causes, and propose practical solutions with guidance when needed
Experience contributing to projects or process improvements, including managing dependencies and communicating risks
Clear written and verbal communication skills, with the ability to explain fraud decisions to internal stakeholders

Salary Range

San Francisco: the pay range for this role is $111,500 to $153,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why you’ll love working at Faire

We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

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Fraud Analyst