Primary Skills: Centercode (Expert), AWS (Advanced), Jira/Confluence (Advanced), SaaS Platforms (Advanced), QA (Advanced)

Contract Type: W2

Duration: 6+ Months

Location: (PST Hours)

Pay Range: $45 - $48 per hour

#LP

Job Summary

We seek a diligent Platform Engineer to lead our Engineering Collaboration Services, focusing on optimizing the Centercode SaaS platform alongside secondary platforms like Jira and Confluence Cloud. This role involves ensuring exceptional platform performance, enhancing user experience, and actively driving the adoption of new features and integrations. The successful candidate will collaborate closely with various teams to amplify the platform's value and user engagement.

Key Responsibilities

Manage and uphold the high availability, performance, and reliability of the Centercode SaaS platform.
Enhance user experience by providing timely support, resolving access issues, and facilitating smooth onboarding.
Proactively introduce and encourage the use of new Centercode features to optimize team workflows.
Keep abreast of and implement changes in Centercode, client's authentication systems, and ensure compliance with relevant audits.
Generate and assess success metrics, manage user communities, and foster a feedback loop between users and developers.

Must-Have Skills:

Proven expertise in managing SaaS platforms, especially Centercode.
Strong stakeholder communication and customer management skills.
Solid understanding of software development life cycle (SDLC) and compliance requirements.
Knowledge in Community Management and PLM systems such as Teamcenter is a plus. Familiarity with GDPR, Privacy, Security, and Integration compliance in a SaaS environment is essential.

About Akraya

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

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As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

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Akraya, Inc. jobs

Systems Administrator (Centercode): 25-07005