Aaron Lawhead

Sr. Cybersecurity Specialist at Palo Alto Networks

Plano, TX, United States

Details

Education: CCENT/CCNA

Collin County Community College

2014 : 2015

Associate in Applied Science

Information Technology - Network Administration

Lake Land College

2006 : 2008

Experience: 2021 : Present

Palo Alto Networks

Sr. Cybersecurity Specialist

2019 : 2021

Palo Alto Networks

Sr. Technical Support Engineer - Platinum (Tier-3)

2017 : 2019

Palo Alto Networks

Technical Support Engineer (Tier-2)

<Contractor via TekSystems>

2016 : 2017

Cisco

TAC Customer Support Engineer

2015 : 2016

Texans Credit Union

Systems Support Specialist II

Company: Palo Alto Networks

Years of Experience: 15

Skills

Active Directory, Cisco IOS, Cisco Networking, Cisco Routers, CUBE, Desktop Administration, Desktop Computers, DNS, DNS Administration, Help Desk Support, IP Networking, Networking, Network Security, Remote User Support, System Deployment, Technical Support, Troubleshooting

About

I am an experienced troubleshooter and outside-the-box thinker with ten years in end-user facing support roles. I have a very strong passion for networking and security that started when I received the Microsoft Encyclopedia of Networking before graduating high school. Wanting to understand the contents of that book led me to my college program and has continued to drive my career in IT and pursuit of knowledge on networking technologies.