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Adam Quinn
Information Security Analyst with a diverse skill-set, able to tack any form of adversity.
Littleton, CO, United States
Details
Experience:
Oversaw 37 Emissions Security client accounts with zero inspection/validation deficiencies during a 5-year period.
Assistant Information Security program manager, responsible for providing life cycle management support for the certification and accreditation of space and missile warning systems.
Resolved short notice tasking to validate 4,251 user accounts which avoided downtime and ensured new directive was met. Managed ongoing account validation procedures.
Responsible for reporting, tracking, initiating investigations and closure actions for data spillage incidents. Also, trained 4,251 users on incident mitigation techniques, which ensured overall awareness to identify, and proactively correct reoccurrence.
Tracked and implemented over 7,450 vulnerability messages and monitored critical software patches, which fortified systems, valued at over $3 million.
Restructured data repository by implementing document file system on SharePoint, which streamlined data sharing for over 5,000 users.
First line support for user account matters. Resolved/routed 6,921 trouble tickets for account creations and modifications.
2011 : Present
Strategic Warning and Surveillance Systems Division, United States Air Force
Information Security Analyst
Led and supervised team of 8 people. Coordinated daily efforts and prepared situation reports for senior management.
Performed Tier 1 and Tier 2 desktop, network, and telecommunication support on Windows based environments.
Assembled the implementation of business recovery plan, migrating critical leadership to contingency location on over 25 occasions.
Overhauled helpdesk record keeping process for operations, ensuring continuity for reoccurring troubleshooting. Authored 47 new procedures that would be used as a criterion for training inbound network administrators.
Baselined 254 CPU’s on domain that led to the standardization of network operating systems.
Resolved over 6,519 trouble tickets via Remedy Ticketing System (RTS); reduced average customer queue time by 17%.
Tracked and resolved 1,787 outages and authorized service interruptions, ensured availability of network assets for 534 combat and training missions.
2011 : 2014
United States Air Force
Network Administrator
Perform and document information technology, compliance, and operational audits using tools and techniques common to the IT auditing profession. Provided Sarbanes-Oxley compliance support to the IT and Finance organizations. Furthermore, assisted in determining appropriate auditing procedures to be used to achieve the audit objectives. Was also responsible for preparing written reports complete with findings and practical recommendations for management and stakeholder to use to determine the best course of action.
2015 : 2017
TeleTech
Internal Auditor
Operated cryptographic material management system, tracked data for 188 personnel and 2,920 line items.
Utilized a 1,920 communications security controlled item account and safeguarded cryptographic key material that supported F-16 aircraft fleet of 45, valued at $1.25 billion.
Established new cryptographic communication outage alternative for secure voice capabilities, resulting in reinforced contingency posture.
Coordinated short notice secure voice cryptographic key upgrade of 225 cryptographic cards worth over $725,000, which abated region-wide outage to 17 facilities.
Reorganized self-inspection program that corrected 24 flaws and resulted in zero findings during a base wide annual inspection.
Maintained 23 client emissions security packages thus mitigating the risk of multiple system vulnerabilities. Responsible for semi-annual inspection and account records management for subordinate client account packages.
2009 : 2010
8th Communications Squadron, United States Air Force
Communications Security Analyst
Maintained 38 client accounts, totaling 3,748 line items. Inspected by governing Cybersecurity officials with zero discrepancies.
Responsible for issuing, tracking, and safeguarding cryptographic key-material for a $25 million communications network supporting over 5,000 Intelligence analysts.
Upgraded local accounting software, correcting 49 known-issues and ensuring 100% accountability of 753 crypto-keys.
Organized short notice upgrade of 25 secure phones, averting multiple potential incidents and secured communications capabilities for senior staff.
Modified 23 local procedures and created continuity book, eliminating long standing training shortfall for office.
Responsible for training 120 subordinate communications security custodians. Eliminated the need for off-site training and certification, saving the organization $167,000 on an annual basis.
2006 : 2009
690th Intelligence Support Squadron
Communications Security (COMSEC) Accountant
Assistant Information Security program manager, responsible for providing life cycle management support for the certification and accreditation of space and missile warning systems.
Resolved short notice tasking to validate 4,251 user accounts which avoided downtime and ensured new directive was met. Managed ongoing account validation procedures.
Responsible for reporting, tracking, initiating investigations and closure actions for data spillage incidents. Also, trained 4,251 users on incident mitigation techniques, which ensured overall awareness to identify, and proactively correct reoccurrence.
Tracked and implemented over 7,450 vulnerability messages and monitored critical software patches, which fortified systems, valued at over $3 million.
Restructured data repository by implementing document file system on SharePoint, which streamlined data sharing for over 5,000 users.
First line support for user account matters. Resolved/routed 6,921 trouble tickets for account creations and modifications.
2011 : Present
Strategic Warning and Surveillance Systems Division, United States Air Force
Information Security Analyst
Led and supervised team of 8 people. Coordinated daily efforts and prepared situation reports for senior management.
Performed Tier 1 and Tier 2 desktop, network, and telecommunication support on Windows based environments.
Assembled the implementation of business recovery plan, migrating critical leadership to contingency location on over 25 occasions.
Overhauled helpdesk record keeping process for operations, ensuring continuity for reoccurring troubleshooting. Authored 47 new procedures that would be used as a criterion for training inbound network administrators.
Baselined 254 CPU’s on domain that led to the standardization of network operating systems.
Resolved over 6,519 trouble tickets via Remedy Ticketing System (RTS); reduced average customer queue time by 17%.
Tracked and resolved 1,787 outages and authorized service interruptions, ensured availability of network assets for 534 combat and training missions.
2011 : 2014
United States Air Force
Network Administrator
Perform and document information technology, compliance, and operational audits using tools and techniques common to the IT auditing profession. Provided Sarbanes-Oxley compliance support to the IT and Finance organizations. Furthermore, assisted in determining appropriate auditing procedures to be used to achieve the audit objectives. Was also responsible for preparing written reports complete with findings and practical recommendations for management and stakeholder to use to determine the best course of action.
2015 : 2017
TeleTech
Internal Auditor
Operated cryptographic material management system, tracked data for 188 personnel and 2,920 line items.
Utilized a 1,920 communications security controlled item account and safeguarded cryptographic key material that supported F-16 aircraft fleet of 45, valued at $1.25 billion.
Established new cryptographic communication outage alternative for secure voice capabilities, resulting in reinforced contingency posture.
Coordinated short notice secure voice cryptographic key upgrade of 225 cryptographic cards worth over $725,000, which abated region-wide outage to 17 facilities.
Reorganized self-inspection program that corrected 24 flaws and resulted in zero findings during a base wide annual inspection.
Maintained 23 client emissions security packages thus mitigating the risk of multiple system vulnerabilities. Responsible for semi-annual inspection and account records management for subordinate client account packages.
2009 : 2010
8th Communications Squadron, United States Air Force
Communications Security Analyst
Maintained 38 client accounts, totaling 3,748 line items. Inspected by governing Cybersecurity officials with zero discrepancies.
Responsible for issuing, tracking, and safeguarding cryptographic key-material for a $25 million communications network supporting over 5,000 Intelligence analysts.
Upgraded local accounting software, correcting 49 known-issues and ensuring 100% accountability of 753 crypto-keys.
Organized short notice upgrade of 25 secure phones, averting multiple potential incidents and secured communications capabilities for senior staff.
Modified 23 local procedures and created continuity book, eliminating long standing training shortfall for office.
Responsible for training 120 subordinate communications security custodians. Eliminated the need for off-site training and certification, saving the organization $167,000 on an annual basis.
2006 : 2009
690th Intelligence Support Squadron
Communications Security (COMSEC) Accountant
Company:
Strategic Warning and Surveillance Systems Division, United States Air Force
About
Security Analyst whose credentials include a B.S. degree in IT management as well as a CISA designation from ISACA, complemented with over ten years experience in the IT arena. Looking for an exciting opportunity to broaden my horizons.
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