Alex Zuehlke
Details
Computer and Information Sciences, General
University of Wisconsin-Milwaukee
2019 : 2021
General Studies
Madison Area Technical College
2017 : 2019
• Establish and maintain compliance efforts related to NIST, CMMC, and industry best practices which results in the ability to compete for multi-million-dollar contracts.
• Effectively negotiated throughout renewal and evaluation processes, resulting in $40,000 savings.
• Analyzed status of shared credential use throughout the organization, configured privileged access management solution to meet the needs of different business units and departments, and created documentation and training content for users.
• Resolve escalated requests from the support ticketing system, document resolution, and create additional supporting documentation for service desk team members.
• Handle alerts from various security tools; document and report the results to IT management and other key stakeholders.
• Collaborate with marketing and human resources to educate all employees on the fundamentals of security through training modules and awareness campaigns.
2021 : Present
Walbec Group
Information Security Analyst I
• Maintained Microsoft Endpoint Configuration Manager for the organization.
• Supported internal customers with a variety of Tier 1 and Tier 2 technical issues.
• Streamlined warranty process, saving the company at least $50,000 in hardware costs over 3 years.
2021 : 2021
Walbec Group
Technical Support Specialist
2020 : 2021
Walbec Group
Technical Support Specialist Intern
Skills
Customer Service, Cybersecurity, IT Operations, Microsoft Azure, Risk Management, Windows Server
About
I am a cybersecurity professional with a demonstrated history of helping organizations secure their environment. Passion for learning and applying that knowledge to securing corporate environments. Experience in developing policies and procedures, and working with compliance efforts related to NIST CSF, CMMC, NIST 800 series Special Publications, as well as industry best practices.
I have collaborated across departments, teams, and business units to implement new technologies, conduct risk assessments, and ensure all employees receive biannual training and awareness on the fundamentals of security.
I am looking for the next opportunity to improve my skills and helps organizations reduce their cybersecurity risks to an acceptable level!