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Alexander S.
Information Security Analyst at ScribeAmerica
Pompano Beach, FL, United States
Details
Experience:
2020 : Present
ScribeAmerica
Information Security Analyst
The duties that I performed in this position were blocking and permiting email addresses and domains using app river.
Changing passwords and deactivate end-user accounts using active directory and Office 365.
Troubleshoot end-user software failure for Microsoft Office and Adobe suite.
Troubleshoot Network printer misconfiguration and Installation.
Set up Remote desktop for end users in Windows 10 and Mac OS.
Educate the end-user on best security practice and be aware of phishing emails.
2020 : 2020
iPower Technologies Inc.
Help Desk Systems Administrator
Work with the Identity and Account management application from SailPoint to locate test accounts for deletion.
Coordinate with the Information Security team to create a new active directory domain.
Participate and won second place with my intern innovation team in the office depot Intern Innovations contest.
2019 : 2019
Office Depot
IT Corporate System intern
Install and configure new desktop and tablets to be ready for deployment as well as installing the latest security patch updates for the operating system and application software. Provide troubleshooting for users that are experiencing abnormal condition on their computer, such as software application displaying errors or the system has failed to perform network connectivity.
2018 : 2018
Broward County Government
Volunteer Intern Computer Support
Helped the department conduct research on medical practitioners that are not currently partners with community care plan using the cms med3000 online database to check which accepted Medicare and Florida Kidcare as well as preparing and filling a variety of important documents. Helped with a high priority project that needed to be completed on time.
2017 : 2017
Community Care Plan
Provider operation intern
ScribeAmerica
Information Security Analyst
The duties that I performed in this position were blocking and permiting email addresses and domains using app river.
Changing passwords and deactivate end-user accounts using active directory and Office 365.
Troubleshoot end-user software failure for Microsoft Office and Adobe suite.
Troubleshoot Network printer misconfiguration and Installation.
Set up Remote desktop for end users in Windows 10 and Mac OS.
Educate the end-user on best security practice and be aware of phishing emails.
2020 : 2020
iPower Technologies Inc.
Help Desk Systems Administrator
Work with the Identity and Account management application from SailPoint to locate test accounts for deletion.
Coordinate with the Information Security team to create a new active directory domain.
Participate and won second place with my intern innovation team in the office depot Intern Innovations contest.
2019 : 2019
Office Depot
IT Corporate System intern
Install and configure new desktop and tablets to be ready for deployment as well as installing the latest security patch updates for the operating system and application software. Provide troubleshooting for users that are experiencing abnormal condition on their computer, such as software application displaying errors or the system has failed to perform network connectivity.
2018 : 2018
Broward County Government
Volunteer Intern Computer Support
Helped the department conduct research on medical practitioners that are not currently partners with community care plan using the cms med3000 online database to check which accepted Medicare and Florida Kidcare as well as preparing and filling a variety of important documents. Helped with a high priority project that needed to be completed on time.
2017 : 2017
Community Care Plan
Provider operation intern
Company:
ScribeAmerica
Spoken Language:
English, Spanish
About
I am a information security professional with a curiosity to learn how things operate behind the scenes, as well as enjoy collaborating with others to tackle a problem together.