Alissa Owsley
Details
Information Technology
Western Governors University
2010 : 2015
Aspen Skiing Company
Cybersecurity Analyst
Executive-level management of IT within an organization of about 300 including setting IT priorities and performing long-term planning. Tier 3 technical implementation and support for all city infrastructure, systems, applications, and communications. Project management for all City projects involving technology. Management and development of the City IT department and staff. Writing, implementing and enforcing IT and physical security policies. Creating and maintaining departmental budget as well as consulting on City wide project budgets.
2019 : 2022
City of Glenwood Springs
Director of Information Technology
High level technical support for all members of Glenwood city government and management of the Information Systems team. Staff Development. Assisted Director of IS with project planning, budgeting, implementations, and other tasks. Helpdesk management. Planned and performed end user trainings.
2017 : 2019
City of Glenwood Springs
Assistant Director of Information Systems
Support and administration of network infrastructure, servers, clients, and VOIP phones on two campuses and multiple seasonally leased sites. Deployment of new systems, infrastructure, and software. IT support for 40 year-round colleagues, 70 faculty members, 150 seasonal employees, and over 600 students. Management of 16-20 seasonal work-study employees including hiring and scheduling. Budgeting and payment approval.
2011 : 2017
Aspen Music Festival and School
Network and Systems Administrator and Lab Supervisor
Skills
Budget Planning, Creative Problem Solving, Department Management, Enterprise Network Design, Enterprise Networking - Cisco and Juniper CLI, Enterprise Security, Enterprise System Administration, Enterprise System Design, Executive Leadership, HTML, Hyper-V, IT Infrastructure Design, IT Infrastructure Management, IT Priority Setting, Java, JavaScript, Linux Server, Long-term Planning, Microsoft Exchange, Microsoft O365 Design, Implementation, and Administration, Project Management, Team Building, Troubleshooting, VMware, Windows Operating Systems, Windows Server - Including Active Directory, Group Policy, DNS, DHCP, Radius, etc., Writing, implementing and enforcing IT and physical security policies, Active Directory, Microsoft Server Support, Windows 7, Windows 8.1, Cisco Routers, Cisco Switches, Cisco VoIP, Digium VoIP, Routing, SharePoint, Office 365, Windows 10
About
I am an IT professional with 12 years of work experience, a Bachelor's degree in IT, and multiple IT industry certifications. I have spent the past five and a half years as upper-level management in local government while also being responsible for all tier 3 tasks. I have a wide breadth of knowledge and strong organizational and leadership skills. I have in-depth experience with enterprise systems, infrastructure design and implementation, project management, and enterprise security. I receive immense fulfillment from solving complex issues and implementing innovative solutions to technological problems.
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