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Alvin Joe, CISSP
InfoSec Leader | Passionate about Technology | Helping organizations secure their data and systems
San Francisco, CA, United States
Details
Education:
Specialized Degree in Information Technology
Empire College School of Business
2007 : 2009
Empire College School of Business
2007 : 2009
Experience:
2023 : Present
Pacific Service Credit Union
Information Security Manager
• Responsible for establishing and implementing security policies, practices, technologies, and tools to protect RCU’s critical information resources
• Promote information security awareness throughout the company
• Select, implement, and support security tools and systems for preventative, detective, and analysis purposes
• Review new projects and designs for appropriate security policies, procedures, and controls. Assist with the design of security environments for new and existing systems
• Continually improve the company’s security posture by following industry best practices and meeting internal, member and regulatory needs
• Collaborate with engineers, developers, internal audit, lines of business, and management to ensure efficient and effective security controls are in place and maintained in a continually changing technology environment
• Develop and execute short/long term strategic roadmap for our network environment to ensure future growth and scalability. Research new technologies and draft recommendations
• Respond to security incidents and provide analysis and recommendations to prevent or mitigate future incidents and work with all teams necessary to implement the recommendations
• Serve as a contact between the credit union and regulatory auditors, internal and 3rd party auditors. Take action on findings to maintain compliance
• Prepare security status reports, analysis, and summaries
• Partner with global intelligence sharing institutions like FS-ISAC and NCU-ISAO to leverage its intelligence platform, resiliency resources and trusted peer-to-peer network of experts to anticipate, mitigate and respond to cyber threats within the Financial and credit union space
2020 : 2023
Redwood Credit Union
Security Engineer
• Responsible for ensuring the confidentiality, availability, integrity and security of a 24/7 infrastructure
• Proactive network monitoring of servers and networking equipment for optimal performance, utilization and uptime and scheduling upgrades
• Responsible for designing, configuring, optimizing the company’s LAN, WLAN, WAN, VPN infrastructure. Administration and troubleshooting of all networking equipment and server issues (Windows servers (physical and Virtual), Routers, Switches L2/L3, Firewalls, Wireless LAN Controllers and Access Points, load balancers, and IDS/IPS
• Address any outstanding security issues documented either through audit, vulnerability scan or research
• Maintain and validate disaster recovery processes for systems and network equipment. Ensure RTO and RPO are achievable
• Participate actively in change management practices (writing change requests, participating in change meetings)
• Liaise with service providers and 3rd party vendors for test and turn up, troubleshooting issues, product evaluation
• Design, Configuration and deployment SDWAN solution
• Design, configuration and deployment of PKI infrastructure
• Upgrade Datacenter network/SAN infrastructure to Cisco UCS/Nexus 9K/MDS 9300 platform
• Configuration and deployment of Cisco identity Services Engine (ISE) to support 802.1x for LAN/WLAN
• Design, Configuration and deployment of Web filtering and DLP solution
• Design, Configuration and deployment of out of band management solution
• Design, Configuration and deployment of vpn solution w/2FA
• Configuration and upgrade of WLAN infrastructure
• Site to Site vpn configurations with Vendors/Partners
• New branch openings - ISP provisioning/Turn up, network stack configuration and rollout
2016 : 2023
Redwood Credit Union
Network Engineer
• Responsible for all aspects of networking, LAN/WAN/WLAN, network design, infrastructure cabling, and network security/reliability/operation
• Manages and maintains all enterprise wide site MPLS & internet circuits
• Manages, administers, designs and deploys all networking components (Routers, switches, firewalls, IDS/IPS, WAN accelerators, load balancers, Zscaler Web content filtering)
• Monitors and maintains network equipment for optimal performance (using Solarwinds NPM)
• Responsible for PHC’s production network uptime and integrity
• Works with IT operations and other IT staff to resolve server/network/application problems on priority basis
• Management and adminstration of VMWare infrastructure which consists of Cisco UCS Blade environment / Pure Storage array / Cisco MDS 9000 switches / Brocade 300 switches / file, application, web, database servers
• Leads, coordinates and performs all network production system maintenance, rollout of new hardware configurations and other critical deployments
• Manages and maintains all networking aspects as it pertains to the PHC’s disaster recovery sites and systems
• Implementation and management of Cisco ASAs w/Firepower and Firepower management suite
• Implementation and management of enterprise wide WLAN (segregating internal from guest traffic) w/ Network Policy Server
• Setup and configure site to site VPN tunnels with vendors
• Setup and configure SSO for applications using Okta as our IDP
• Upgrade of PHC's core network infrastructure using a staged approach to new Cisco Nexus Platform (5k switches with 2k fex)
2015 : 2016
Partnership HealthPlan of California
Network and Systems Administrator II
• Designed, configured and implemented new network LAN infrastructure at Corporate office for optimum security, scalability and performance with 20GB backbone (L2/L3 switches and firewalls)
• Designed, configured and implemented new WLAN infrastructure at Corporate office for scalability and optimum security with segregated guest WLAN
• Designed, configured and implemented new network LAN and WLAN infrastructure at remote office in Europe for optimum security and performance
• Configuration of VLANs to segregate network traffic. Configuration of QOS to prioritize network traffic and maintain good voice quality
• Configuration of secure IPSEC site-to-site VPN tunnel between corporate and remote office
• Configuration and implementation of new Microsoft Hyper-V host 2012R2 at remote office. Implemented new domain controller, DNS, DHCP, File (vm servers) at remote office to service remote clients
• Setup and configured new remote access VPN for all users
• Supports server, network hardware, backups, software and applications (150+ node network)
• Setup and configured new self service portal for users. This self service portal allowed users to reset/change their passwords reducing helpdesk service calls
• Proactive network monitoring of servers and networking equipment for optimal performance and utilization and to also avoid possible failures (using tools such as Nagios, Cacti, SNMP, Wireshark)
• Assists with technology planning and design through ongoing research and education
• Manages various projects according to agreed upon budgets and schedules
• Provide level 3 Help Desk support as required
2014 : 2015
Raptor Pharmaceuticals
Network Administrator
Pacific Service Credit Union
Information Security Manager
• Responsible for establishing and implementing security policies, practices, technologies, and tools to protect RCU’s critical information resources
• Promote information security awareness throughout the company
• Select, implement, and support security tools and systems for preventative, detective, and analysis purposes
• Review new projects and designs for appropriate security policies, procedures, and controls. Assist with the design of security environments for new and existing systems
• Continually improve the company’s security posture by following industry best practices and meeting internal, member and regulatory needs
• Collaborate with engineers, developers, internal audit, lines of business, and management to ensure efficient and effective security controls are in place and maintained in a continually changing technology environment
• Develop and execute short/long term strategic roadmap for our network environment to ensure future growth and scalability. Research new technologies and draft recommendations
• Respond to security incidents and provide analysis and recommendations to prevent or mitigate future incidents and work with all teams necessary to implement the recommendations
• Serve as a contact between the credit union and regulatory auditors, internal and 3rd party auditors. Take action on findings to maintain compliance
• Prepare security status reports, analysis, and summaries
• Partner with global intelligence sharing institutions like FS-ISAC and NCU-ISAO to leverage its intelligence platform, resiliency resources and trusted peer-to-peer network of experts to anticipate, mitigate and respond to cyber threats within the Financial and credit union space
2020 : 2023
Redwood Credit Union
Security Engineer
• Responsible for ensuring the confidentiality, availability, integrity and security of a 24/7 infrastructure
• Proactive network monitoring of servers and networking equipment for optimal performance, utilization and uptime and scheduling upgrades
• Responsible for designing, configuring, optimizing the company’s LAN, WLAN, WAN, VPN infrastructure. Administration and troubleshooting of all networking equipment and server issues (Windows servers (physical and Virtual), Routers, Switches L2/L3, Firewalls, Wireless LAN Controllers and Access Points, load balancers, and IDS/IPS
• Address any outstanding security issues documented either through audit, vulnerability scan or research
• Maintain and validate disaster recovery processes for systems and network equipment. Ensure RTO and RPO are achievable
• Participate actively in change management practices (writing change requests, participating in change meetings)
• Liaise with service providers and 3rd party vendors for test and turn up, troubleshooting issues, product evaluation
• Design, Configuration and deployment SDWAN solution
• Design, configuration and deployment of PKI infrastructure
• Upgrade Datacenter network/SAN infrastructure to Cisco UCS/Nexus 9K/MDS 9300 platform
• Configuration and deployment of Cisco identity Services Engine (ISE) to support 802.1x for LAN/WLAN
• Design, Configuration and deployment of Web filtering and DLP solution
• Design, Configuration and deployment of out of band management solution
• Design, Configuration and deployment of vpn solution w/2FA
• Configuration and upgrade of WLAN infrastructure
• Site to Site vpn configurations with Vendors/Partners
• New branch openings - ISP provisioning/Turn up, network stack configuration and rollout
2016 : 2023
Redwood Credit Union
Network Engineer
• Responsible for all aspects of networking, LAN/WAN/WLAN, network design, infrastructure cabling, and network security/reliability/operation
• Manages and maintains all enterprise wide site MPLS & internet circuits
• Manages, administers, designs and deploys all networking components (Routers, switches, firewalls, IDS/IPS, WAN accelerators, load balancers, Zscaler Web content filtering)
• Monitors and maintains network equipment for optimal performance (using Solarwinds NPM)
• Responsible for PHC’s production network uptime and integrity
• Works with IT operations and other IT staff to resolve server/network/application problems on priority basis
• Management and adminstration of VMWare infrastructure which consists of Cisco UCS Blade environment / Pure Storage array / Cisco MDS 9000 switches / Brocade 300 switches / file, application, web, database servers
• Leads, coordinates and performs all network production system maintenance, rollout of new hardware configurations and other critical deployments
• Manages and maintains all networking aspects as it pertains to the PHC’s disaster recovery sites and systems
• Implementation and management of Cisco ASAs w/Firepower and Firepower management suite
• Implementation and management of enterprise wide WLAN (segregating internal from guest traffic) w/ Network Policy Server
• Setup and configure site to site VPN tunnels with vendors
• Setup and configure SSO for applications using Okta as our IDP
• Upgrade of PHC's core network infrastructure using a staged approach to new Cisco Nexus Platform (5k switches with 2k fex)
2015 : 2016
Partnership HealthPlan of California
Network and Systems Administrator II
• Designed, configured and implemented new network LAN infrastructure at Corporate office for optimum security, scalability and performance with 20GB backbone (L2/L3 switches and firewalls)
• Designed, configured and implemented new WLAN infrastructure at Corporate office for scalability and optimum security with segregated guest WLAN
• Designed, configured and implemented new network LAN and WLAN infrastructure at remote office in Europe for optimum security and performance
• Configuration of VLANs to segregate network traffic. Configuration of QOS to prioritize network traffic and maintain good voice quality
• Configuration of secure IPSEC site-to-site VPN tunnel between corporate and remote office
• Configuration and implementation of new Microsoft Hyper-V host 2012R2 at remote office. Implemented new domain controller, DNS, DHCP, File (vm servers) at remote office to service remote clients
• Setup and configured new remote access VPN for all users
• Supports server, network hardware, backups, software and applications (150+ node network)
• Setup and configured new self service portal for users. This self service portal allowed users to reset/change their passwords reducing helpdesk service calls
• Proactive network monitoring of servers and networking equipment for optimal performance and utilization and to also avoid possible failures (using tools such as Nagios, Cacti, SNMP, Wireshark)
• Assists with technology planning and design through ongoing research and education
• Manages various projects according to agreed upon budgets and schedules
• Provide level 3 Help Desk support as required
2014 : 2015
Raptor Pharmaceuticals
Network Administrator
Company:
Pacific Service Credit Union
Years of Experience:
13
Skills
Cisco Systems Products, Cisco Technologies, Computer Hardware, Network Administration, Network Design, Networking, Network Security, Servers, Troubleshooting, Virtual Private Network (VPN), Windows Server, Microsoft Office, Software Documentation, PowerPoint, Technical Support, Microsoft Word, Databases, Enterasys Technologies, Computer Security
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