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Alya Campbell

Student-Athlete | Information Security Intern @ MLB | Senior in Computer Science and Applied Mathematics at Brandeis University
New York, NY, United States

Details

Education: Bachelors of Science in Applied Mathematics and Computer Science

Computer Science and Applied Mathematics

Brandeis University

2020 : 2024
Experience: • Assist with digital investigations, incident response efforts, and other projects

• Develop scripts and API integrations to maintain current programs

• Support efforts to improve security at MLB

2023 : Present

Major League Baseball (MLB)

Information Security Intern

• Provide telephone, in-person and online support to faculty and students on and off campus

• Troubleshoot device-specific problems and problems solve to find an adequate solution

• Interact with clients with a diverse range of technical abilities and complete device repairs

• Assist and guide student workers with their tasks and create and manage their schedules

• Develop ideas presented at weekly meetings to determine how to improve operations at work

• Conduct interviews for potential and trainings for new hires

2022 :

Brandeis University

Technology Help Desk - Student Manager

• Provide telephone, in-person and online support to faculty and students on and off campus

• Troubleshoot device-specific problems and problems solve to find an adequate solution

• Interact with clients with a diverse range of technical abilities and complete device repairs

2021 : 2022

Brandeis University

Technology Help Desk Technician Level 1
Company: Major League Baseball (MLB)
Years of Experience: 2

Skills

Cascading Style Sheets (CSS), Communication, Customer Service, Desktop Support, English, Help Desk Support, HTML, Interpersonal Skills, Java, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Organization Skills, Problem Solving, Python (Programming Language), Team Leadership, Teamwork, Troubleshooting, Windows

About

I am an enthusiastic and dedicated individual with a strong passion for learning and applying cutting-edge technologies to solve real-world challenges. With a collaborative mindset and effective communication skills, I thrive in interdisciplinary environments and in my pursuit of knowledge to drive me to explore new horizons.



Passionate about staying at the forefront of technological advancements, I am eager to tackle new challenges, embrace novel opportunities, and consistently push the boundaries of what is possible in order to deliver measurable results.