Amber Aguirre
Details
Insurance
Kaplan College-Dallas
Triumph Bancorp, Inc.
Information Security Analyst
• Oversee housekeeping operations for JPS Health Network licensed bed facility of 550 with 90 hourly employees.
• Maintain employee schedules, payroll, employee performance and attendance logs.
• JPS Employee Rewards and Recognition committee member. Planned and executed multiple events : Years of service banquet, Hospital week carnival, JPS Talent Show, Turkey Toss, Sweets and treats Christmas party, and monthly CEO Pancake Employee Breakfasts.
• Assist in the management of all waste streams, including but not limited to recycling, haz-mat, pharmaceutical waste, and regular RMW.
• Responsible for conducting training classes for JPS nursing staff regarding waste management protocols.
• Track and monitor the facilities monthly bed turnaround numbers
• Achieved a score of 87% on Sodexo/BARE Gold Check audit
• Increased HCAHPS scores quarter over quarter for the JPS Healthcare Network
• Achieved a score of 100% on Sodexo external NSF Safety Audit for 2012 and 95% in 2013.
• Vendor and Inventory management
2012 : 2013
Sodexo
ES Manager
• Responsible for supporting unit’s General and Assistant Manager performing daily office functions
• Provide clerical and phone support answering incoming services calls and dispatching to appropriate individuals for resolution
• Support Operations with finances maintaining payables and receivables
• Vendor and Inventory management
• Assisted in the development of the hospitals electronic medical records system known as EPIC for tracking and monitoring discharged and transferred patients
• Tracked and monitored Press Ganey/HCAHPS satisfaction scores. Created spreadsheets to assist in monitoring the period changes. Participated in weekly district conference calls to discuss the unit’s scores and the created actions plans for improvement. Shared weekly successes and employee recognition
• Assisted in the development of the units Brighten your Day Committee. The Brighten Your Day Committee has three top initiatives : Patient Satisfaction, Employee Morale and Department Image.
2011 : 2012
Sodexo
Administrative Assistant
• Achieve sales goals established by manager through direct selling and referral of deposit, loan, investment products and services
• Profile new and existing customers to help Identify products and services that will best suit the customer
• Manage daily records of products sold, closed, and maintained for client follow up.
• Set and manage appointments made for myself and branch manager for existing and new clients.
• Organize tasks and tracking with the use of spreadsheets.
• Schedule and coordinate meetings, interviews, events and other similar activities.
• Responsible for networking within city area to establish new clients and relationships.
• Responsible for production of consumer direct loans and lines, to include detailed benefit description, application acceptance and processing, as well as closing.
2010 : 2011
Regions Financial Corporation
Financial Sales Representative IV
• Trained and educated new and existing employees. Responsible for mentoring employee career development.
• Schedule and coordinate meetings, interviews, events, employee schedules and other similar
activities
• Public speaking, event and presentation research, preparation, and execution.
• Manage daily records of products sold, closed, and maintained for client follow up
• Assist with scheduling for the branch to ensure we have ample coverage during peak hours for the banking center.
• Responsible for meeting monthly sales and operational goals established by the organization
• Responsible for expanding client base and improve profitability through creative prospecting, cold calling, cross-selling, networking, relationship building, and generating referrals.
• Responsible for maintaining the cash vault ordering and inventory
• Responsible for supervising and managing teller staff issuing counseling’s or write ups when necessary
2007 : 2010
BBVA Compass
Financial Sales Associate
Skills
Accounts Payable, Consumer Lending, Customer Retention, Customer Service, Employee Relations, Employee Training, Facilities Management, Finance, Financial Planning, Healthcare Management, Hiring, Incident Response, Information Security, Internal Audits, Interviews, Inventory Management, Investment Banking, KnowBe4 Kevin Mitnick Security Awareness Training, KnowBe4 Security Awareness Training, Licensed Life & Health Insurance Agent, Management, Notary Public, Operating Budgets, Problem Solving, Project Management, Retail Banking, Sales, Sales Operations, Small Business Lending, Spreadsheets, Strategic Financial Planning, Supervisory Skills, Team Building, Threat Analysis, Waste Management
About
Experienced Information Security Analyst with a demonstrated history of working in the financial services industry. Skilled in Information Security Detection and Response, Internal Audits, Sales, Facility Management (FM), Operating Budgets, Management, and Healthcare Management.