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André Dowdell
Information Security Engineer at Streamline Health
Lithonia, GA, United States
Details
Education:
Database Specialist
Oracle and Microsoft Database studies
Georgia Piedmont Technical College
2010 : 2013
Electronic Technichian
DeVry
1993 : 1995
DeVry Institute of Technology
New Horizons Training Center
New Horizons Training Center
Oracle and Microsoft Database studies
Georgia Piedmont Technical College
2010 : 2013
Electronic Technichian
DeVry
1993 : 1995
DeVry Institute of Technology
New Horizons Training Center
New Horizons Training Center
Experience:
IT solutions developer for individual and business needs
Supporter of compliance structuring and implementation
Infrastructure and Information Security consultant
Security camera adviser and installer for residential and business needs
Office audio system designer and installer
Home Theater (multi zone) consultant, designer and installer for residential solutions
Office and residential wiring solutions designer for various IT,surveillance, and networking needs
Office and residential TV and projector installation solutions
Office and residential electrical fixture installation solutions
2000 : Present
Visionariestech
Senior Designer
It's a process that I willingly accept on a daily basis. (remotely)
Certified SOC2, HIPAA for PHI compliance management within one calendar year
Worked to help define MS Azure structuring for InfoSec best practices
Supported BAA for new client/vendor on/offboarding RBAC for vendor subscription management
Facilitated multi-department scheduling for compliance meetings and structure development
Worked with SOC2 audit team identifying criteria controls to company Identity and Access
Conducted weekly user and clients onboarding & Offboarding access Azure AD cloud environment
Organization manager of Change Approval Board meetings
Management of Azure cloud multi-subscription and tenant environment
Jira ticketing admin management and ticket automation process
Provided Azure weekly and monthly vulnerability threat and risk remediation management
IIS certificate & DNS CNAME management for on prem and cloud environments
Tuned Microsoft 365 Defender endpoint security and vulnerability management
Azure Defender for Cloud server vulnerability and patch management
Microsoft defender Endpoint Protection management
Microsoft 365 suite, Exchange, MS Teams and SharePoint management for all sites and services
Tenable threat management services
Managed SOC 2 compliance projects, External Penetration test remediations, and On-premises VM to Azure migration
SFTP management for external client data communications
Manager of external level I support team
Constructed and managed level II internal support team responsibilities
Onboarding Security Awareness Trainer
2020 :
Streamline Health
Information Security Engineer
SOC 2 PCI-DSS compliance manager from gap analysis to certification
Information Security meeting conductor for director departmental updates
Architecture : Project management forecaster
Architecture : PCI compliance startup & audit organizer into implementation
InfoSec organizer of controls, policies, procedures, and operations
AWS cloud security administration
Security best practice trainer for DevOps & QA departments
Tenable.io & threat management
Departmental product analyst, POC tester & implementation
Sophos Endpoint protection
EDR administration for servers and workstations
SIEM Splunk cloud for physical and AWS monitoring administration
LastPass password manager administrator
Microsoft 365 security administration
Monitoring of virtual and physical MFA tool management and administration
Vulnerability management and remediation tenable, Sophos, and TrendMicro
Security Awareness trainer for Executive, C-level and below
Internal phishing campaign tester
AWS CLI & PowerShell scripting
PowerShell batching and scripting
Desktop Central ManageEngine’s hybrid environment patch management adviser and processor
2017 : 2020
PayGo
Infrastructure Security Engineer
Active Directory & group permission cleanup and restructuring from company from previous mergers
Worked as a liaison between Info Sec and various teams to recommend best practices for Active Directory, environments, Group Policies, DFS file permissions for compliance procedures and workflow processes & procedures
Implement PCI/PHI/NIST security policies and settings for Windows platform in Active Directory system
DISA Stig infrastructure remediation coordinator
Trend Micro IDS/IPS vulnerability monitoring and remediation
Qualys Vulnerability threat remediation procedures
Security Awareness Training and IAM new hire trainer and coordinator
Splunk monitoring report monitoring for Data, Network, and Application device & user activity
Slack alert notification and tracking for multiple endpoints including Slack, LogInsight, and Kibana
Spirion (Identity Finder) & StealthBits Technology admin for PCI & PHI file and sensitive data permissions with encryption protection
KnowB4 phishing campaign and SAT administrator
VRealize Log Insight tester and Splunk alert/report Administrator
VMware AirWatch MDM administration
VMware NSX remediation support Administrator
Duo MFA testing to offboard RSA 2FA and for global tracking analytic features
Proof of concept testing Leading Edge for Data, Networking, Application security Technologies
2016 : 2017
Priority Payment Systems
Information Security Engineer
• MSP (Managed Services Provider) Engineering client support
• Client support for SQL DB maintenance and backup plans
• Client support for VMware cloud environment
• Provided VEEAM 9.0 cloud backup support for client services
• Provided client storage solutions with VMWare 5.5
• Provided remote client service related file share permissions
• Client support for security and general technical support request according to service tickets
• Built and modified server compliance remediation related tasks and operation projects for company clients
• Built remediation plan from Qualys reports to handle vulnerability 5, 4, & 3 alerts
• Supported Exchange permissions related requests for MSP clients
• Provided SPAM filtering support for multiple client exchange servers and email accounts
• Helped to address windows update comparison to IBM BigFix to help remediate server compliance issues
• Single handedly reduced SLA related service requests from 60+ day to less than 10 days for engineering MSP queue
• Utilized LabTech client MSP support tools for infrastructure and end user support
2016 : 2016
Orion Technology Services
Info Sec. & Solutions Engineer
Supporter of compliance structuring and implementation
Infrastructure and Information Security consultant
Security camera adviser and installer for residential and business needs
Office audio system designer and installer
Home Theater (multi zone) consultant, designer and installer for residential solutions
Office and residential wiring solutions designer for various IT,surveillance, and networking needs
Office and residential TV and projector installation solutions
Office and residential electrical fixture installation solutions
2000 : Present
Visionariestech
Senior Designer
It's a process that I willingly accept on a daily basis. (remotely)
Certified SOC2, HIPAA for PHI compliance management within one calendar year
Worked to help define MS Azure structuring for InfoSec best practices
Supported BAA for new client/vendor on/offboarding RBAC for vendor subscription management
Facilitated multi-department scheduling for compliance meetings and structure development
Worked with SOC2 audit team identifying criteria controls to company Identity and Access
Conducted weekly user and clients onboarding & Offboarding access Azure AD cloud environment
Organization manager of Change Approval Board meetings
Management of Azure cloud multi-subscription and tenant environment
Jira ticketing admin management and ticket automation process
Provided Azure weekly and monthly vulnerability threat and risk remediation management
IIS certificate & DNS CNAME management for on prem and cloud environments
Tuned Microsoft 365 Defender endpoint security and vulnerability management
Azure Defender for Cloud server vulnerability and patch management
Microsoft defender Endpoint Protection management
Microsoft 365 suite, Exchange, MS Teams and SharePoint management for all sites and services
Tenable threat management services
Managed SOC 2 compliance projects, External Penetration test remediations, and On-premises VM to Azure migration
SFTP management for external client data communications
Manager of external level I support team
Constructed and managed level II internal support team responsibilities
Onboarding Security Awareness Trainer
2020 :
Streamline Health
Information Security Engineer
SOC 2 PCI-DSS compliance manager from gap analysis to certification
Information Security meeting conductor for director departmental updates
Architecture : Project management forecaster
Architecture : PCI compliance startup & audit organizer into implementation
InfoSec organizer of controls, policies, procedures, and operations
AWS cloud security administration
Security best practice trainer for DevOps & QA departments
Tenable.io & threat management
Departmental product analyst, POC tester & implementation
Sophos Endpoint protection
EDR administration for servers and workstations
SIEM Splunk cloud for physical and AWS monitoring administration
LastPass password manager administrator
Microsoft 365 security administration
Monitoring of virtual and physical MFA tool management and administration
Vulnerability management and remediation tenable, Sophos, and TrendMicro
Security Awareness trainer for Executive, C-level and below
Internal phishing campaign tester
AWS CLI & PowerShell scripting
PowerShell batching and scripting
Desktop Central ManageEngine’s hybrid environment patch management adviser and processor
2017 : 2020
PayGo
Infrastructure Security Engineer
Active Directory & group permission cleanup and restructuring from company from previous mergers
Worked as a liaison between Info Sec and various teams to recommend best practices for Active Directory, environments, Group Policies, DFS file permissions for compliance procedures and workflow processes & procedures
Implement PCI/PHI/NIST security policies and settings for Windows platform in Active Directory system
DISA Stig infrastructure remediation coordinator
Trend Micro IDS/IPS vulnerability monitoring and remediation
Qualys Vulnerability threat remediation procedures
Security Awareness Training and IAM new hire trainer and coordinator
Splunk monitoring report monitoring for Data, Network, and Application device & user activity
Slack alert notification and tracking for multiple endpoints including Slack, LogInsight, and Kibana
Spirion (Identity Finder) & StealthBits Technology admin for PCI & PHI file and sensitive data permissions with encryption protection
KnowB4 phishing campaign and SAT administrator
VRealize Log Insight tester and Splunk alert/report Administrator
VMware AirWatch MDM administration
VMware NSX remediation support Administrator
Duo MFA testing to offboard RSA 2FA and for global tracking analytic features
Proof of concept testing Leading Edge for Data, Networking, Application security Technologies
2016 : 2017
Priority Payment Systems
Information Security Engineer
• MSP (Managed Services Provider) Engineering client support
• Client support for SQL DB maintenance and backup plans
• Client support for VMware cloud environment
• Provided VEEAM 9.0 cloud backup support for client services
• Provided client storage solutions with VMWare 5.5
• Provided remote client service related file share permissions
• Client support for security and general technical support request according to service tickets
• Built and modified server compliance remediation related tasks and operation projects for company clients
• Built remediation plan from Qualys reports to handle vulnerability 5, 4, & 3 alerts
• Supported Exchange permissions related requests for MSP clients
• Provided SPAM filtering support for multiple client exchange servers and email accounts
• Helped to address windows update comparison to IBM BigFix to help remediate server compliance issues
• Single handedly reduced SLA related service requests from 60+ day to less than 10 days for engineering MSP queue
• Utilized LabTech client MSP support tools for infrastructure and end user support
2016 : 2016
Orion Technology Services
Info Sec. & Solutions Engineer
Company:
Visionariestech
Years of Experience:
24
Skills
Active Directory, Amazon EC2, Amazon Web Services (AWS), AWS Identity and Access Management (AWS IAM), Azure Functions, Citrix, Cloud Computing, Cybersecurity, Data Center, Disaster Recovery, Hyper-V, Information Security, Internet Information Services (IIS), Jira, LastPass, Microsoft 365 Security, Microsoft Azure, Microsoft Defender, Microsoft Exchange, Microsoft Products, Microsoft SQL Server, Network Administration, Networking, NIST, Operating Systems, Oracle Enterprise Manager, Payment Card Industry Data Security Standard (PCI DSS), Project Management, SCVMM, Security, Security Compliance, Security Engineering, Servers, SharePoint, SharePoint Administration, SOC 2, Software Documentation, Splunk Cloud, SQL, SQL Server Management Studio, Technical Support, Tenable.io, Tenable Nessus, U.S. Health Insurance Portability and Accountability Act (HIPAA), Virtualization, VMware, VMware Infrastructure, Vulnerability Assessment, Windows 7, Windows Server
About
My objective to provide excellent service for my clients (individual & corporate) with thorough research and experience to give my best at all times to help make them their best.
Organizations:
*ISSA
*Toastmasters
Specialties:
*Small business InfoSec & Windows networking support
*Home Theater and Audio system design
*Surveillance system design
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