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Andrew (Andy) Singleton, CISSP CISA
Seasoned Cybersecurity DFIR and Network Engineering Professional
Dallas, TX, United States
Details
Experience:
Co-founded, built, and leads company to provide information security services to diverse clientele, overseeing operations, business development, and customer acquisition.
Digital Forensics services for both desktop and mobile with a focus on Intellectual Property Theft.
Executes assessments and delivers recommendations to reduce client security risk exposure.
2018 : Present
CyberTend
Business Co-owner/Cybersecurity Consultant at CyberTend
2021 :
Clearspan Communications
Product Lifecycle Management Director
Developed and led global team of solution engineers focused on identifying and meeting customer needs; provided continuous training on new platforms and technologies to ensure high-level customer service.
Served as subject matter expert for MDR/SOC managed service that covered areas such as SIEM, IDS, behavioral correlation, and scanner tools.
Proved instrumental in closing 80% of all POC’s deployed organizationally.
Increased ARPU of $3.5K MRR to $8K MRR by mapping new software features as solutions to business goals.
Reduced labor hours for a large manufacturer during a 12 month rollout with $500K in annual maintenance of ArcSight by moving security analytics to Masergy MDR platform.
Gained expertise in and pitched the MDR solution, closing key clients within three months.
Expanded client base 200% within one year and closed the largest deal in the history of the corporation; closed $1M+ in new MRR during tenure and earned multiple President Club awards for exceeding quota.
2013 : 2018
Masergy Communications
Director, Security Solutions Engineering
Provided leadership in creating and developing a portfolio of cloud-based managed services, increasing global networking product offerings.
Led organizational effort to acquire a SOC company to expand capabilities.
Led development of innovative products/services that provided an operational edge for clients and drove growth.
Drove design and launch of a global cloud-based firewall using the Fortinet platform (IDS, WCF, IPSec, and SSL).
Introduced marketplace portal to improve user friendliness in selection of on-net providers for private connections.
Oversaw the development and presentation of sales and operations training.
2009 : 2013
Masergy Communications
Director Of Product Development
Recruited to build a portfolio of services around the company’s MPLS offering.
Led team of IT engineers in testing and developing new carrier solutions for products such as IPSec VPN, SIP, and network firewalls.
After the PAETEC acquisition of McLeod, I stayed on and served as the SE Director for the central region.
2006 : 2009
Paetec Communications Inc
Director Product Engineering
Digital Forensics services for both desktop and mobile with a focus on Intellectual Property Theft.
Executes assessments and delivers recommendations to reduce client security risk exposure.
2018 : Present
CyberTend
Business Co-owner/Cybersecurity Consultant at CyberTend
2021 :
Clearspan Communications
Product Lifecycle Management Director
Developed and led global team of solution engineers focused on identifying and meeting customer needs; provided continuous training on new platforms and technologies to ensure high-level customer service.
Served as subject matter expert for MDR/SOC managed service that covered areas such as SIEM, IDS, behavioral correlation, and scanner tools.
Proved instrumental in closing 80% of all POC’s deployed organizationally.
Increased ARPU of $3.5K MRR to $8K MRR by mapping new software features as solutions to business goals.
Reduced labor hours for a large manufacturer during a 12 month rollout with $500K in annual maintenance of ArcSight by moving security analytics to Masergy MDR platform.
Gained expertise in and pitched the MDR solution, closing key clients within three months.
Expanded client base 200% within one year and closed the largest deal in the history of the corporation; closed $1M+ in new MRR during tenure and earned multiple President Club awards for exceeding quota.
2013 : 2018
Masergy Communications
Director, Security Solutions Engineering
Provided leadership in creating and developing a portfolio of cloud-based managed services, increasing global networking product offerings.
Led organizational effort to acquire a SOC company to expand capabilities.
Led development of innovative products/services that provided an operational edge for clients and drove growth.
Drove design and launch of a global cloud-based firewall using the Fortinet platform (IDS, WCF, IPSec, and SSL).
Introduced marketplace portal to improve user friendliness in selection of on-net providers for private connections.
Oversaw the development and presentation of sales and operations training.
2009 : 2013
Masergy Communications
Director Of Product Development
Recruited to build a portfolio of services around the company’s MPLS offering.
Led team of IT engineers in testing and developing new carrier solutions for products such as IPSec VPN, SIP, and network firewalls.
After the PAETEC acquisition of McLeod, I stayed on and served as the SE Director for the central region.
2006 : 2009
Paetec Communications Inc
Director Product Engineering
Company:
CyberTend
About
A highly accomplished Sales Engineer and Cyber Security Expert offering a track record of achievement in developing, selling, customizing, and supporting products that meet clients’ unique technology needs. Leverages strong technical and business acumen as well as customer service and communications skills to present solutions. Win buy-in from key staff and senior executives. Continuously provide excellent post-sales support to ensure successful product implementation.
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