Andrew Moldovan
Details
Security Engineering
Southern Methodist University
2007 : 2008
Bachelor of Science
Computer Engineering
Southern Methodist University
2003 : 2007
• Operational tasks include vulnerability management, security compliance monitoring, security awareness, risk management, creation and dissemination of security best practices
• Provide risk consultation services to Federal Reserve Bank of Dallas in information security matters, compliance with the security assurance policies (based on NIST 800-53) and other control mechanisms used by the Bank
• Run and analyze vulnerability scan reports to investigate end-points for vulnerabilities and software misconfigurations which present a risk to the Bank
• Help business areas understand identified security exposures and assist development teams with approaches to remediate such issues
• Leverage web penetration testing tools to perform vulnerability scans against Federal Reserve Bank websites to identify and report web vulnerabilities
• Responsible for information security preparedness, policies, practices, and identifying and mitigating information security risks to applications, systems, infrastructure, and data on behalf of Federal Reserve Bank of Dallas
2013 : Present
Federal Reserve Bank of Dallas
Senior Information Security Engineer
• Serve as an intermediary between technology service providers (local, national, and external vendors) and their customers to define expectations, supply product deliverables, and ensure effective customer relations.
• Understand and describe the full array of FRS IT services that are offered locally and nationally, and coordinate these services to the needs of business areas.
• Ensure requests for FRS IT services are effectively communicated, tracked, reported, and escalated.
• Ensure planned activities by FRS IT service providers are effectively communicated to District customers.
• Serve as customer advocate while engaging local and national technology service providers.
2012 : 2013
Federal Reserve Bank of Dallas
Customer Relations Consultant
• Solve critical business problems in one of the fastest growing areas of online advertising and manage relationships with some of Google’s most strategic advertisers and agencies.
• Work with both internal and external parties to ensure that critical business and technical problems are handled quickly and appropriately.
• Manage technical and product issues and escalations for the Invite Media Platform, delivering the highest level of customer satisfaction
• Conduct high-impact services including customized product trainings, account reviews, feature request prioritization, and on-site visits.
2011 : 2012
Technical Account Manager, DoubleClick
• First Senior Technical Analyst in the United States for Research In Motion
• Assisted with critical issues and customer situations in Premier Support that have been escalated from Intermediate Technical Analysts
• Performed customer on-site visits to investigate critical issues and establish customer relationships
• Assisted with training for employees in various departments within Research In Motion on topics such as BlackBerry Enterprise Server, SQL, S/MIME, Certificates, Wireshark, and Google Apps Connector
• Direct communication point with Product Development Support to resolve issues and improve products
• Participated as a Subject Matter Expert for several BlackBerry Innovation Forums across the country
• Performed new-hire interviews for various departments such as Premier Support, Carrier Support, and Field Technical Positions
2010 : 2011
BlackBerry
Senior Technical Analyst - Premier Support
• Provided support to RIM's Fortune 100 customers with their BlackBerry Solution needs
• Specialized in BlackBerry Enterprise Server for Microsoft Exchange
• Setup labs to replicate complex customer environments in order to test and resolve problems
• Performed customer on-site visits to investigate critical issues and establish customer relationships
• Member of the BlackBerry Enterprise Server 5.0 Task Force in charge of assisting customers with upgrade planning
• Took part in leading weekly Irving meetings to discuss current issues and action plans
• Created web-based log and database analysis parsing tools for troubleshooting and educational purposes for all RIM analysts
• Assisted with education on device vulnerabilities such as Etisalat Registration Application and PhoneSnoop Exploit for various departments within Research In Motion
2008 : 2010
BlackBerry
Technical Analyst - Premier Support
Skills
Active Directory, Ad Exchanges, Adobe Photoshop, Android, ArcSight ESM, ASP, Blackberry, BlackBerry Enterprise Server, BMC Remedy, Cloud Computing, Email Security, Encryption, Enterprise Software, Firewalls, FrontPage, FrontRange HEAT, Google Apps, HTML, IEEE 802.11, IIS, Intrusion Detection, IPSec, JavaScript, Kerio Mail Server, Microsoft Exchange, Microsoft Office, Microsoft SQL, Microsoft SQL Server, Network Architecture, Network Engineering, Networking, Network Security, Online Advertising, Packet Capture, Photoshop, Product Management, Python, RSS, SSL, TCP/UDP, Troubleshooting, VBScript, Virtualization, VMware, VPN, Windows 7, Windows Server, Wireshark, XML
About
Information Security Engineer with over 15 years of experience in information technology and cyber security. Proven track record of evaluating information system security and aligning security architecture, plans, controls, and policies with industry security standards. Extensive interests in web security, vulnerability management, threat mitigations, and providing technical training to team members.
With a Masters in Security Engineering and Bachelors in Computer Engineering from Southern Methodist University, my education has been an excellent foundation in allowing me to excel in a fast-paced, dynamic work environment.
Specialties:
• Information Security
• Vulnerability Management
• NIST 500-53
• Amazon Web Services
• Web Security
• Penetration Testing
• Security Architecture
• Threat Assessments
• Leadership
• Mentoring
• Internet of Things (IoT)
• Data Security
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