Andrew Sheppard
Details
Information Systems
The Johns Hopkins University
1990 : 1995
Bachelor of Science (BS)
Business Management, Minor Psychology
Towson University
1986 : 1988
Allegis Group
Director, Chief Information Security Officer
The ISBO’s role is to provide vision and leadership for developing and supporting information security initiatives in a ‘federated’ environment (at an operating company level in concert with a shared services corporate model.) The ISBO, in conjunction with the Information Security Officer of the parent company, will oversee and direct the planning and implementation of enterprise IS systems, business operation and facility defenses against security breaches and vulnerability issues. This individual is also responsible for evaluating, auditing and making recommendations regarding existing systems, while directing the administration and education of security policies, activities and standards.
2013 : 2016
TEKsystems
Information Security Business Officer
• Lead numerous team s consisting of 85 internal and external employees.
• Responsible for the design, development, and deployment of infrastructure related products and services, including servers, storage, network, virtualization, security measures, clients & mobilization and unified communications (telecommunications/IPT, messaging and video/web conferencing).
• Responsible for maintaining all operational infrastructure environments and services, including multiple secure data center facilities.
• Oversee weekly check and invoice printing services for all of Allegis Group, as well as new office installations and relocations for connectivity and telecommunications.
2011 : 2013
Allegis Group
Infrastructure Delivery Manager
• Built a high performance team within a highly regulated, financially constrained healthcare environment while improving all aspects of IS operations to adhere to compliance needs for private duty, continuous care homecare and contingent staffing.
• Led a team of 130 IS professionals for 4 years with less than 5% attrition, creating succession planning, talent management, SDLC and 360 degree programs.
• Created and implemented an IS governance process for prioritization of IS projects within an IS budget of $50 million.
• Led the organization through the identification of the need for Cybertrust certification and implemented programs to improve processes and procedures to attain the certification within 18 months.
• Created process, procedure and system changes to support one of the nation’s largest flu vaccine programs.
• Transformed the organization from numerous paper –based legacy activities and systems to electronic solutions saving time, resources and budget.
• Oversaw, evaluated and automated a claims processing process and system that billed $900 million annually.
• Implemented two major healthcare SAAS solutions supporting the staffing business as well as the homecare business creating ‘game-changer’ opportunities for the organization.
• Created and managed an unprecedented complex multi-year electronic discovery process to address U.S. Government concerns regarding Medicaid fraud working with numerous law firms, forensic organizations and executive management.
• Performed as the Custodian of Record for over 20 grand jury subpoenas over a 3 year period.
2008 : 2011
Maxim Healthcare Services
Chief Information Officer
Managed relationships with company officers, sales and operational presidents, vice presidents and directors to fulfill mission, vision, and goals of the company.
Developed IS prioritization recommendations to the executive committee based on current and future operating company needs.
Led the IS engagement process development and implemented IS strategic and operational governance, including automation that assisted IS in holding costs below 1.5% of revenue.
Consolidated five disparate teams (Communication, Client Delivery, Enterprise Architecture, Account Management and the Project Management Office) into one high performance Support Services Team that I managed.
Translated technical issues to help business executives make budget decisions while analyzing cost, technology, process, and people involvement for the best possible solution.
Conceptualized, created, and chaired company-wide monthly technology planning committees and bi-weekly task prioritization meetings for a budget in excess of $50 million annually.
Forecasted and budgeted short and long-term IS technology plans from understanding operating companies strategic plans of revenue, spread, internal headcount and client growth numbers to anticipate impacts to internal IS systems.
1999 : 2008
Allegis Group
Business Information Officer
Skills
Active Directory, Business Analysis, Business Intelligence, Business Process, Business Process Improvement, Change Management, Cloud Computing, CRM, Cross-functional Team Leadership, Data Center, Data Warehousing, Disaster Recovery, Enterprise Architecture, Enterprise Software, ERP, Governance, Information Technology, Integration, ITIL, IT Management, IT Operations, IT Service Management, IT Strategy, Leadership, Management, Microsoft SQL Server, Networking, Outsourcing, PMO, PMP, Process Improvement, Program Management, Project Management, Project Portfolio Management, Relationship Management, Requirements Analysis, Requirements Gathering, Resource Management, SaaS, SDLC, Security, Servers, SharePoint, Software Documentation, Strategy, Team Building, Telecommunications, Vendor Management, Visio, Windows Server, Project Portfolio, Cross-functional Team
About
With 30 years of IS experience, I have held executive and senior positions in the IS organizations of numerous privately held multi-billion dollar organizations. My focus has been on leading teams through the disciplines of process and procedure, relationship management, governance, information security, compliance and ensuring the work is completed the right way at the right time at the right price for the business. My strengths are in defining business strategy through strong relationship management, aligning information technology and in building highly effective cross functional teams to meet the business objectives.
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