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Angie Kalamas
Information Security Analyst - Threat and Vulnerability Management
Springfield, OR, United States
Details
Experience:
2018 : Present
PeaceHealth
Information Security Analyst
2018 :
PeaceHealth
Cyber Security Analyst
Subject Matter Expert (SME) within the Security Operations Team for Symantec Control Compliance Suite (CCS), a regulatory/standards compliance auditing suite, and Qualys, a vulnerability detection and reporting suite. The Threat and Vulnerability team monitors and protects half a million assets globally, including servers, clients, and infrastructure.
• Developed Symantec’s internal compliance monitoring program from the ground up, including design, testing, deployment, and documentation of both the Symantec Control Compliance Suite infrastructure and the compliance scanning and monitoring service for the internal Threat and Vulnerability management team, as well as hosting and network infrastructure teams. , including deployment into Cisco ASA protected Next Generation Data Center. The deployment covered half a million assets worldwide.
• Insourced and expanded Symantec’s internal system vulnerability management scanning and reporting, increasing the program from roughly 100,000 assets to half a million. This involved the deployment of scan appliances in various environments across the enterprise, including AWS and Azure, VMWare, as well as physical appliances.
• Managed compliance and vulnerability scanning operations during two major divestitures (Veritas and Digicert) – segmented data and users and provided ongoing support for the newly independent business unit fir a period after handoff.
• Streamlined and documented the process for onboarding new business units, and managed the initial vulnerability scan/patching approval for the acquisition of BlueCoat, LifeLock, Fireglass, SkyCure, and SurfEasy
2014 : 2018
Symantec
Principle Information Security Analyst - Threat and Vulnerability Management, Global Security Office
Solutions expert - served as a trusted advisor proactively helping customers maximize their investment in Symantec. Assisted customers with improvements to their security posture and provided rapid response when issues occurred.
• Oversaw the planning and upgrade of Symantec Gateway firewall for Verizon’s three major call centers in North America
• Created and compiled custom documentation packs for clients, including design reviews, customized installation and user guides, run books, network diagrams, etc.
• Worked directly with engineering teams to provide an interface for customers for enhancement requests and bug fixes.
• Travel to customer site for installation and ongoing site visits quarterly
2009 : 2014
Symantec
Principle Technical Account Manager/Remote Product Specialist
Provided Frontline and Backline support for Symantec security products, including Symantec Control Compliance Suite, Symantec Gateway Security, Symantec Endpoint Protection, Symantec Web Control, Symantec Email Protection
• Developed and provided new hire product training for various products (Symantec Control Compliance Suite, Symantec Gateway Security)
Duties include : Phone support for Symantec customers experiencing program and performance issues on business computers and networks. As a Symantec technician my main duties included troubleshooting installation issues, resolving errors and performance issues with various Symantec products, educating on usage and functionality of the program.
2004 : 2009
Symantec
Senior Product Support Engineer – Product Technical Support
PeaceHealth
Information Security Analyst
2018 :
PeaceHealth
Cyber Security Analyst
Subject Matter Expert (SME) within the Security Operations Team for Symantec Control Compliance Suite (CCS), a regulatory/standards compliance auditing suite, and Qualys, a vulnerability detection and reporting suite. The Threat and Vulnerability team monitors and protects half a million assets globally, including servers, clients, and infrastructure.
• Developed Symantec’s internal compliance monitoring program from the ground up, including design, testing, deployment, and documentation of both the Symantec Control Compliance Suite infrastructure and the compliance scanning and monitoring service for the internal Threat and Vulnerability management team, as well as hosting and network infrastructure teams. , including deployment into Cisco ASA protected Next Generation Data Center. The deployment covered half a million assets worldwide.
• Insourced and expanded Symantec’s internal system vulnerability management scanning and reporting, increasing the program from roughly 100,000 assets to half a million. This involved the deployment of scan appliances in various environments across the enterprise, including AWS and Azure, VMWare, as well as physical appliances.
• Managed compliance and vulnerability scanning operations during two major divestitures (Veritas and Digicert) – segmented data and users and provided ongoing support for the newly independent business unit fir a period after handoff.
• Streamlined and documented the process for onboarding new business units, and managed the initial vulnerability scan/patching approval for the acquisition of BlueCoat, LifeLock, Fireglass, SkyCure, and SurfEasy
2014 : 2018
Symantec
Principle Information Security Analyst - Threat and Vulnerability Management, Global Security Office
Solutions expert - served as a trusted advisor proactively helping customers maximize their investment in Symantec. Assisted customers with improvements to their security posture and provided rapid response when issues occurred.
• Oversaw the planning and upgrade of Symantec Gateway firewall for Verizon’s three major call centers in North America
• Created and compiled custom documentation packs for clients, including design reviews, customized installation and user guides, run books, network diagrams, etc.
• Worked directly with engineering teams to provide an interface for customers for enhancement requests and bug fixes.
• Travel to customer site for installation and ongoing site visits quarterly
2009 : 2014
Symantec
Principle Technical Account Manager/Remote Product Specialist
Provided Frontline and Backline support for Symantec security products, including Symantec Control Compliance Suite, Symantec Gateway Security, Symantec Endpoint Protection, Symantec Web Control, Symantec Email Protection
• Developed and provided new hire product training for various products (Symantec Control Compliance Suite, Symantec Gateway Security)
Duties include : Phone support for Symantec customers experiencing program and performance issues on business computers and networks. As a Symantec technician my main duties included troubleshooting installation issues, resolving errors and performance issues with various Symantec products, educating on usage and functionality of the program.
2004 : 2009
Symantec
Senior Product Support Engineer – Product Technical Support
Company:
PeaceHealth
About
Experienced Information Security Analyst with a demonstrated history of working in the computer software industry. Strong program and project management professional skilled in Software Installation, Software as a Service (SaaS), Networking, Software Documentation, and Leadership.
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