Barry Morgan
Details
Information Technology
Western Governors University
2012 : 2016
Transfer
IT
Bellevue College
2010 : 2011
Courses
Media, Communications
Bellevue College
1996 : 1998
Certification
Intel pre-manufacturering
Pierce College
1995 : 1995
Defense Contract Management Agency (DCMA)
Cybersecurity Assessor
Volunteer at Team Rubicon, disaster relief worker.
Team Rubicon Wildland Firefighter Type 2
Type 1 classes complete.
2015 :
Team Rubicon
Volunteer
Webmaster
Disaster Shelter Shift Supervisor
Fundraising
So far have received certifications for :
Disaster Assessment
Disaster Frontline Supervisor
Emergency Response Vehicle (ERV) Driver
Shelter Operations and Simulation
Mass Care
2009 :
American Red Cross
Disaster Services Volunteer
As part of a 20 person crew participated in prescribed fire and other wildland fire operations, including ignition, control, mop-up, suppression, monitoring, and MK 3 pump operations.
Red Card Certification Up to date for 2019 fire season
2015 : 2019
Bureau of Land Management
Wildland Firefighter Type 2
As a Managed Microsoft Contract Service Engineer, provide dedicated desk-side Tier 2 and 3 support for 2900+ Internal Microsoft employees working in 6 locations.
This includes administration, diagnostics, and onsite physical repair of Lenovo, Asus, Dell, HP, Acer, Apple, Toshiba, and Microsoft hardware products as factory authorized depot repair technician.
Expertise in several specialized areas of IT such as Microsoft Administration, Linux Administration, and Networking.
Advanced troubleshooting skills in a multi-user high-pressure environment with successful NSAT rate post incident.
Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications.
Complete requests and troubleshooting of Data Cabling / Computer Facilities as well as perform maintenance.
Proven skills in PC repair, troubleshooting, deployment, and surplus systems liquidation processes.
Work with team members to troubleshoot complex issues and work with support engineers on managing escalations.
Strong organization, planning, and project management skills to balance incidents, requests, and parts replacements in various locations.
Great communication and documentation skills.
Managing simultaneous projects including scheduling, budget, and resource coordination.
Knowledge of datacenter and live production best practices and experience working with live high availability customer facing production environments.
Working with multiple vendors to ensure new technology issues are resolved.
Active Directory in a multi-domain environment. Administrator experience with group policies, replication, group membership, backup, and restores.
2015 : 2016
Microsoft
Deskside Support Technician MSIT
Skills
Budgeting, Business Development, Change Management, Cloud Computing, Cyber, Data Center, Disaster Recovery, E-commerce, Executive Management, html, Information Architecture, Information Management, Information Security, Information Technology, Integration, IT Management, IT Operations, Leadership, Management, Marketing, Microsoft Office, Mobile Devices, Networking, NIST, Online Marketing, Product Development, Project Delivery, Project Management, Quality Assurance, Risk Management Framework (RMF), Sales, seo, SharePoint, Social Media, Strategic Planning, Strategy, System Administration, Team Building, Team Leadership, Technical Project Management, Technical Writing, Testing, Training, Troubleshooting, U.S. Department of Defense, VMware, Web Analytics, Web Applications, Web Development, Windows, Java, PHP, Python, Software Quality Assurance, OS X, Quickbooks, PPC, sem, IT Strategy, Systems Analysis, Servers, Virtualization, Unix, Linux, Software Quality
Profile Photo
