Bill D.
Details
Business
Kennesaw State University - Michael J. Coles College of Business
2010 : 2011
n/a
Spanish Language
Georgia State University Perimeter College
2007 : 2007
Bachelor of Mathematics
Math; additionally Physics and Astrophysics
University of Minnesota
1986 : 1991
(Acworth, GA) Certificate
Local Area Networking
North Metro Technical Institute
2014 : Present
DentalXChange
Information Security Officer
2013 : 2014
DentalXChange
Product Development
Direct and coordinate the day-to-day activities of the organization's Sales, Support, Client Retention, and VIP Support Departments through interaction with the respective department managers.
Maximize the outputs from the various departments and increase the effectiveness and efficiency by improving coordination and communication between departments.
Identification of trends and issues impacting clients and setting priorities and communication protocols.
2013 : 2013
EDI Health Group
Operations Manager
Project Management, Software Design, Development, and QA
Business and Technical Analysis, Dental Product Management
Payer Operations, and Vendor Operations
2008 : 2012
National Electronic Attachment, Inc.
V.P. Technical Operations
Helped design the company's software since version 1.0
Created a very customer-centric support team
Helped create documentation, policies, procedures, and guiding vision
Analyzed provider, payer, and vendor software and workflows to provide integration services with NEA and Revenue Cycle Management functions
Payer Operations and Vendor Operations
1999 : 2008
National Electronic Attachment, Inc.
Manager of Support
Skills
Analytical Skills, business analysis, Business Analytics, business process improvement, change management, Compliance PCI, Cross-functional Team Leadership, customer service, EDI, Healthcare, healthcare information technology, hipaa, hit, HITRUST, Information Security, integration, Leadership, Management, Mentoring, Organization Skills, Process Improvement, product management, program management, project management, quality assurance, Quality Management, Regulatory Compliance, requirements analysis, revenue cycle, sales operations, sdlc, software development, software documentation, strategic partnerships, strategic planning, team building, team leadership, technical support, training, troubleshooting, u.s. health insurance portability and accountability act (hipaa), vendor management, visio, Healthcare Information
Profile Photo
