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Bill Fello
Risk Specialist, Cybersecurity
Rogers, AR, United States
Details
Experience:
2023 : Present
Walmart Global Tech
Senior Risk Specialist, Cybersecurity
- Risk & Compliance
- Vulnerability Management
- Solution Identification
- Automation
- Reporting
- Data & Analytics
- PCI DSS
- HIPAA
- Project Management
- Process Improvement
2021 : 2023
Walmart Global Tech
Risk Specialist, Cybersecurity
• Complies with company policies, procedures, and standards of ethics and integrity.
• Executes fraud review of complex risk orders placed on Walmart.com, Walmart.CA, or ASDA.com to minimize financial loss without dollar limitations.
• Identifies trends and acts to develop solutions.
• Minimizes company financial impact and issues related to eCommerce fraud prevention.
• Final level responder for highest level fraud, threat and system situations.
• Expert in gift card fraud, returns abuse, credit card fraud
• Expert in Accertify, CCA/UNO, Avacado, ATG, Right Now, Sterling, First Data, iTrack, Lexus Nexus.
• Primary team in evolving policy and strategy of Fraud Prevention Department for Walmart.com and subsidiaries.
• Works directly with Ethoca and Risk analyst reports to stop fraud and identify risk associated.
2017 : 2021
Walmart eCommerce
Specialist, Business Analytics and Insights - Risk, Payments & Risk
• Complies with company policies, procedures, and standards of ethics and integrity.
• Executes fraud review of complex risk orders (for example, mobile) placed on Walmart.com in order to minimize financial loss.
• Identifies trends and communicates them to risk team in order to drive fraud prevention.
• Minimizes company financial impact and issues related to eCommerce fraud prevention.
• Provides customer service for eCommerce orders or requests
• Resolves and documents issues with payments (for example, chargeback requests, customer account adjustments).
2016 : 2017
Walmart eCommerce
Fraud Prevention Senior Specialist - Risk
• Complies with company policies, procedures, and standards of ethics and integrity.
• Executes fraud review of complex risk orders (for example, mobile) placed on Walmart.com in order to minimize financial loss.
• Identifies trends and communicates them to risk team in order to drive fraud prevention.
• Minimizes company financial impact and issues related to eCommerce fraud prevention.
• Provides customer service for eCommerce orders or requests
• Resolves and documents issues with payments (for example, chargeback requests, customer account adjustments).
2016 : 2016
Walmart eCommerce
Fraud Prevention Specialist
Walmart Global Tech
Senior Risk Specialist, Cybersecurity
- Risk & Compliance
- Vulnerability Management
- Solution Identification
- Automation
- Reporting
- Data & Analytics
- PCI DSS
- HIPAA
- Project Management
- Process Improvement
2021 : 2023
Walmart Global Tech
Risk Specialist, Cybersecurity
• Complies with company policies, procedures, and standards of ethics and integrity.
• Executes fraud review of complex risk orders placed on Walmart.com, Walmart.CA, or ASDA.com to minimize financial loss without dollar limitations.
• Identifies trends and acts to develop solutions.
• Minimizes company financial impact and issues related to eCommerce fraud prevention.
• Final level responder for highest level fraud, threat and system situations.
• Expert in gift card fraud, returns abuse, credit card fraud
• Expert in Accertify, CCA/UNO, Avacado, ATG, Right Now, Sterling, First Data, iTrack, Lexus Nexus.
• Primary team in evolving policy and strategy of Fraud Prevention Department for Walmart.com and subsidiaries.
• Works directly with Ethoca and Risk analyst reports to stop fraud and identify risk associated.
2017 : 2021
Walmart eCommerce
Specialist, Business Analytics and Insights - Risk, Payments & Risk
• Complies with company policies, procedures, and standards of ethics and integrity.
• Executes fraud review of complex risk orders (for example, mobile) placed on Walmart.com in order to minimize financial loss.
• Identifies trends and communicates them to risk team in order to drive fraud prevention.
• Minimizes company financial impact and issues related to eCommerce fraud prevention.
• Provides customer service for eCommerce orders or requests
• Resolves and documents issues with payments (for example, chargeback requests, customer account adjustments).
2016 : 2017
Walmart eCommerce
Fraud Prevention Senior Specialist - Risk
• Complies with company policies, procedures, and standards of ethics and integrity.
• Executes fraud review of complex risk orders (for example, mobile) placed on Walmart.com in order to minimize financial loss.
• Identifies trends and communicates them to risk team in order to drive fraud prevention.
• Minimizes company financial impact and issues related to eCommerce fraud prevention.
• Provides customer service for eCommerce orders or requests
• Resolves and documents issues with payments (for example, chargeback requests, customer account adjustments).
2016 : 2016
Walmart eCommerce
Fraud Prevention Specialist
Company:
Walmart Global Tech
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