Bob Dittes, CISSP
Details
Management Information Systems
Metropolitan State University
2008 : 2011
Graduate Certificate
Project Management
Metro State University
2008 : 2008
BSBA
Business Administration
Saint Louis University
1988 : 2005
Technical Certificate
Networking and Data Communication
Hennepin Technical College
1998 : 1998
Federal Reserve Bank of Richmond
Information Security Advisor
• Served as information security compliance consultant for multiple business areas
• Coordinated activities to ensure that NIST-based and FedRAMP compliance reviews yield appropriate results
• Developed system security plans
• Conducted security control assessments
• Performed continuous monitoring for multiple business areas
• Drafted and distributed communications and status reports to stakeholders
• Developed and provided information security training
2016 : 2022
Federal Reserve Bank of Minneapolis
IS Compliance and Risk Management Analyst
• Provided Daily Production Support for Siebel 8.1.1.x – Ensuring all systems are functioning as expected, including daily monitoring, help desk (Level 2) support, and system/security administration
• Coordinated Change Management – Document, track, and coordinate all changes to the application and environment including upgrades, patches, and fixes
• Conducted Application/Infrastructure Testing – Coordinate and perform all testing activities with technical staff and business users in support of application and environmental changes
• Coordinated Production Software Releases – Manage the migration of changes, enhancements and upgrades through testing environments into production
• Developed and executed Business Resumption/Contingency Planning & Testing – Business process and infrastructure readiness
• Project Management – Lead or support projects to enhance the customer service infrastructure using project management tools and techniques
• Security – Federal Information Security Management Act (FISMA) & Security Assurance for the Federal Reserve
• Communications – Develop and deliver communications, such as proposals, reports, presentations, and procedures, for all stakeholders
2011 : 2016
Federal Reserve Bank of Minneapolis
Business Systems Analyst IV
• Facilitated efforts of tech support team by managing personnel, developing and assigning work assignments, and encouraging collaboration among team members to develop technical skills
• Planned, organized, and provided training for imaging projects, testing preparations, and general support initiatives
• Provided district communications during technical outages
• Collaborated with director of technology and technical infrastructure coordinator to deploy new technologies
• Developed and maintained relationships with district leadership to ensure my team met the support needs of the district
2009 : 2011
Buffalo-Hanover-Montrose Schools
District Support Coordinator
• Collaborated with business users to identify user and business requirements
• Translated business requirements into functional and technical requirements
• Developed and facilitated new user and new functionality training
• Developed and Maintained a working library of documentation for our proprietary software
• Facilitated quality assurance testing with users
2005 : 2009
Novus Media LLC
Business Analyst
Skills
Budgets, Business Analysis, Business Process, Business Requirements, Cloud-Native Architecture, Cloud Administration, Cloud Security, Communications Planning, Compliance, CRM, CTI, Cybersecurity, Databases, FedRAMP, FISMA, Information Security Management, Information Technology, Internal Communications, IT Audit, Leadership, Management, NIST, Project Planning, Quality Assurance, Risk Management, Rsam, Siebel 8.x, Strategic Communications, Systems Analysis, Testing, Test Scripts, Training, Troubleshooting, Vendor Management, Visio
About
Information security specialist with broad experience facilitating risk assessments and helping business lines ensure compliance with risk management frameworks. In previous roles I have helped users define software requirements, provided training and support for various applications, and administered information systems in government and education. Professional interests include information security and project management.
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