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Bradley Baas
Junior Security Technician at Applied Innovation
United States
Details
Education:
Cybersecurity Professional Certificate
Cybersecurity Professional Certificate
University of Michigan
2020 : 2021
High School Dual Enrollment
Object-Oriented Programming in C#
Davenport University
2019 : 2020
Cybersecurity Professional Certificate
University of Michigan
2020 : 2021
High School Dual Enrollment
Object-Oriented Programming in C#
Davenport University
2019 : 2020
Experience:
2021 : Present
Applied Innovation
Junior Security Technician
Configured a complex network architecture partitioned into multiple subnets, 802.1Q trunking/inter-VLAN routing, OSPF dynamic routing
Implemented initial network security on Cisco devices through port security, accounts, and password encryption to ensure availability and security throughout the network
Analyzed and troubleshot an Active Directory domain; configured group policy settings, corrected file sharing and security, resolved DHCP and DNS issues, and restored user access to accounts
2020 :
Nexus at University of Michigan Engineering
Cybersecurity Trainee
2021 : 2021
Applied Innovation
NetSmart Plus Service Desk Technician
2021 : 2021
Miles Technologies
Information Technology Intern
• Troubleshot POS terminal misconfiguration by contacting support; restored restaurant operations, ensured tickets print with correct destination and appear on monitors
• Utilized strong customer service skills to guide customers through menu in drive-thru and in-shop to improve customer experience and ensure accurate orders
• Collaborated with team to deliver excellent ticket times, functioning at high capacity under pressure
• Adapted to guidelines and safety protocols to maintain cleanliness for safety of staff and guests
2018 : 2020
Firehouse Subs
Crew Member
Applied Innovation
Junior Security Technician
Configured a complex network architecture partitioned into multiple subnets, 802.1Q trunking/inter-VLAN routing, OSPF dynamic routing
Implemented initial network security on Cisco devices through port security, accounts, and password encryption to ensure availability and security throughout the network
Analyzed and troubleshot an Active Directory domain; configured group policy settings, corrected file sharing and security, resolved DHCP and DNS issues, and restored user access to accounts
2020 :
Nexus at University of Michigan Engineering
Cybersecurity Trainee
2021 : 2021
Applied Innovation
NetSmart Plus Service Desk Technician
2021 : 2021
Miles Technologies
Information Technology Intern
• Troubleshot POS terminal misconfiguration by contacting support; restored restaurant operations, ensured tickets print with correct destination and appear on monitors
• Utilized strong customer service skills to guide customers through menu in drive-thru and in-shop to improve customer experience and ensure accurate orders
• Collaborated with team to deliver excellent ticket times, functioning at high capacity under pressure
• Adapted to guidelines and safety protocols to maintain cleanliness for safety of staff and guests
2018 : 2020
Firehouse Subs
Crew Member
Company:
Applied Innovation
Years of Experience:
5
About
I am an aspiring cybersecurity professional pursuing a Professional Certificate in Cybersecurity at the University of Michigan, where I’m developing and implementing solutions against cyber attacks. I excel in goal-oriented environments, and I am passionate about developing solutions to improve workflow and optimize efficiencies.
In addition to my coursework, I’m advancing my skills through work in my home lab. The Cybersecurity Program is a hands-on course designed to fast-track my career into cybersecurity, encompassing everything from the fundamentals of network management to cyber infrastructure and technology, right to cybersecurity and incident response.
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