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Brandon Mattox
Cybersecurity Analyst at Missouri State University
United States
Details
Education:
Bachelor of Science - BS
Microbiology, General
Missouri State University
2008 : 2012
Microbiology, General
Missouri State University
2008 : 2012
Experience:
2023 : Present
Missouri State University
Cybersecurity Analyst
- Managed Windows servers using VMWare
- Managed Active Directory and Group Policy
- Completed large scale migrations to new file server and print server
- Managed users and email system through Office 365
- Managed file servers and permissions
- Managed print servers
- Managed backups for all systems and servers
- Managed SAN, UCS, and SolarWinds
2017 : 2023
Drury University
Systems Administrator
- Provided computer and technology support to all faculty and staff PCs – over 800 PCs
- Provided support to classrooms and computer labs
- Supervised up to four employees
- Lead several projects to improve campus infrastructure
- Implemented upgrades to improve software and hardware on university computers
- Implemented and improved anti-virus software and security practices
- Upgraded hard drives to SSDs to save money and improve computer efficiency
- Managed Active Directory and effectively used Group Policy to manage computers and users
- Supported Office 365
- Managed network file sharing and permissions
- Provided printer support to 150 printers, including wireless printing and print servers
2014 : 2017
Drury University
Client Support Specialist
- Provided computer and technology support to every library in Greene County – over 500 computers
- Completed several cabling projects to improve network speed and stability
- Provided printer maintenance, working on a variety of printer models
- Responded to IT repair requests through a log entry system in a timely manner
- Provided networking support and configuration of TCP/IP protocols
- Experience with Cisco Meraki router configuration
- Provided VoIP support through AT&T Business Direct configuration system
2013 : 2014
Springfield-Greene County Library District
Computer Technician
2010 : 2010
Missouri State University
Helpdesk Support
Missouri State University
Cybersecurity Analyst
- Managed Windows servers using VMWare
- Managed Active Directory and Group Policy
- Completed large scale migrations to new file server and print server
- Managed users and email system through Office 365
- Managed file servers and permissions
- Managed print servers
- Managed backups for all systems and servers
- Managed SAN, UCS, and SolarWinds
2017 : 2023
Drury University
Systems Administrator
- Provided computer and technology support to all faculty and staff PCs – over 800 PCs
- Provided support to classrooms and computer labs
- Supervised up to four employees
- Lead several projects to improve campus infrastructure
- Implemented upgrades to improve software and hardware on university computers
- Implemented and improved anti-virus software and security practices
- Upgraded hard drives to SSDs to save money and improve computer efficiency
- Managed Active Directory and effectively used Group Policy to manage computers and users
- Supported Office 365
- Managed network file sharing and permissions
- Provided printer support to 150 printers, including wireless printing and print servers
2014 : 2017
Drury University
Client Support Specialist
- Provided computer and technology support to every library in Greene County – over 500 computers
- Completed several cabling projects to improve network speed and stability
- Provided printer maintenance, working on a variety of printer models
- Responded to IT repair requests through a log entry system in a timely manner
- Provided networking support and configuration of TCP/IP protocols
- Experience with Cisco Meraki router configuration
- Provided VoIP support through AT&T Business Direct configuration system
2013 : 2014
Springfield-Greene County Library District
Computer Technician
2010 : 2010
Missouri State University
Helpdesk Support
Company:
Missouri State University
Years of Experience:
12
About
I have over eight years of experience working in Information Technology. My primary skills are customer service, computer hardware and software support, server administration, Active Directory, and Office 365 administration. I love working with technology, and making sure people get the help they need.
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