Brian Markham
Details
Psychology
Arizona State University
2005 : 2009
Kudelski Security
Security Analyst
Assist with class instruction for over 50 students during a 24-week program.
Conduct instruction in group and 1-on-1 settings :
● 24 in-depth modules within Cybersecurity domains
● Coach students through 4 industry projects
● Provide meaningful and constructive feedback regarding assignments and projects
● Give assistance troubleshooting system issues
2022 :
EdX with Arizona State University
Teaching Assistant - Cybersecurity
Investigated events identified during routine threat hunt activities and security alerts received from Q-Radar, Azure Sentinel, and Carbon Black EDR. Utilized OSINT tools and client runbooks to help complete investigations. Delivered in-depth reports including log analysis and recommendations for our clients. Configured and ran Nessus vulnerability scans for clients and prepared scan reports for their review.
2023 : 2023
Cytellix®
Cybersecurity Analyst
Managed a team of auto damage adjusters covering the Phoenix metropolitan area.
Coached employees to meet and exceed KPIs of customer experience scores, quantity of work completed, and quality/accuracy of work completed.
Worked closely with escalated customers to resolve concerns.
Completed reports to the Department of Insurance regarding claim handling and resolution.
2015 : 2021
GEICO
Auto Damage Claims Supervisor
Handled large assignment loads in a dynamic environment.
Followed policies and procedures to complete claims within strict Department of Insurance compliance.
Investigated loss history/vehicle damages to determine extent of claims and reduced exposure to fraud.
Completed damage estimates through estimating software and issued payments for claims.
Worked closely with customers, body shops, and rental car companies.
2012 : 2015
GEICO
Auto Damage Adjuster
Skills
Analytical Skills, Ansible, Bash, Building Relationships, Burp Suite, Collaborative Problem Solving, Communication, Computer Networking, Computer Network Operations, Computer Science, Consultative Selling, Cross-functional Team Leadership, Cross-team Collaboration, Cybersecurity, Data Analysis, Data Manipulation, Discord, Fraud Investigations, Hashcat, Information Security, Internet Research, Internet Services, Internet Strategy, Interpersonal Skills, Investigation, John the Ripper, Kali Linux, Linux, Metasploit, Microsoft Azure, Microsoft Office, Microsoft Word, Network Diagrams, Nmap, Penetration Testing, Report Writing, Security Information and Event Management (SIEM), SEO, Slack, Snort, Splunk, Splunk Enterprise Security, Team Building, Team Leadership, Time Management, VMware, Vulnerability Scanning, Wireshark, Written Communication, Zoom
About
I believe there are many aspiring cybersecurity professionals who have the skills, drive, and passion, but are spinning their wheels trying to break into the industry. I believe these people are missing just small tweaks to get a chance to showcase who they are to companies. The cybersecurity world is growing exponentially and needs people to fill those roles. I have a passion for helping entry-level cybersecurity job candidates stand out to hiring managers. I use my experience of running that rat race to get hired in cybersecurity, my experience teaching cybersecurity, as well as my time as a member of management interviewing/hiring people to help aspiring cybersecurity professionals land that entry-level job they are dying for.