Brianna Herold
Details
Information Technology - Security
Western Governors University
2015 : 2016
Associate's degree
Data Networks and Telecommunications
Clark College
Performed application security reviews. Assessed the risk of introducing new applications to secure bank environment.
Performed control validation. Tested key controls across the entire enterprise.
Ran phishing simulation campaign. Identified multiple areas of opportunity for employee training on topic of BEC/phishing.
Drafted multiple Information Security Policies and Procedures to align with industry regulatory requirements, enhance security posture and mitigate risk throughout the bank.
Worked under industry standard frameworks; including ISO 27000 suite, CIS Top 20, FFIEC IT Booklets, NIST CSF and others. Implemented organization wide controls to meet industry standard frameworks.
Provided training and support to new employees.
Assisted in a supervisory capacity through team transitions.
2017 : Present
Umpqua Bank
Information Security Analyst
Provided consultation, guidance and risk assessments related to confidentiality, integrity and availability of information throughout the organization.
Consulted as an Information Security subject matter expert. Aided throughout the lifecycle of technology and business projects.
Participated in project teams to develop secure networks, systems and applications.
Performed organization wide security awareness training. Increased visibility and compliance with Information Security Policies, Standards and Procedures.
2016 : 2017
Umpqua Bank
Information Security Specialist
Provided billing support for a large cable company. Assisted residential customers in a high volume call center with various aspects of billing and account support.
2014 : 2015
Charter Communications
Customer Care Rep
Authored and maintained online help articles and bugzilla tickets. Support across multiple platforms and software iterations. Solved a multitude of technical issues, primarily related to email. Worked in a highly team oriented environment. Responded to customer emails requesting help with their email account.
2011 : 2012
Yahoo!
Technical Support Representative
Skills
Call Centers, CCNA, Computer Network Operations, CRM, Cross-functional Team Leadership, CSS, Customer Experience, Customer Satisfaction, Customer Service, DNS, Enterprise Risk Management, HTML, Information Security, Information Security Governance, Information Security Standards, ISO 27001, Linux, Microsoft Office, Network+, nist, Process Improvement, Security Audits, Security Operations, Technical Support, Troubleshooting, User Experience, Computer Network, Cross-functional Team, NIST 800-53
About
Experienced CISSP Certified Information Security Analyst with a demonstrated history of working in the highly regulated banking industry. I have nearly 5 years of Information Security Experience. I have developed a diverse skillset with a focus on Information Security. I currently hold 4 industry certifications including CISSP, GIAC-GSLC, GIAC-GISP, Linux+ and Project+.
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