Bryan Flowers
Details
Computer Engineering
University of Louisville
2011 : 2013
Associate's degree
Computer Systems Networking and Telecommunications
Elizabethtown Community and Technical College
2008 : 2010
Graebel
Information Security Manager
Hired, developed, and managed Security Analysts. Designed and Implement information security strategies based on industry standards, regulatory, compliance, and business needs. Established and led PCI compliance program for Glowbrands and its subsidiaries. Founded vulnerability and risk management program. Responsible for authoring IT security policies. Administered security solutions and assets. Provided guidance to the business and project teams on infosec related issues, including active input to projects during the analysis and design phases to ensure IS requirements have been considered and appropriately addressed. Planned and executed routine testing, provided suggested remediation actions for vulnerabilities, and failing results. In-charge of all IT audit related matters. Single point of contact for Identity and Access Management. Managed budget for IT security assets and personnel ($1.5 Mil+). Co-lead Breach Protection and Response Team, and Incident Response Team.
2016 : 2021
Glowbrands
Senior Manager of Information Security
Coordinated 8 team members to accomplish daily and weekly goals. Managed Email Inbox for section. Fielded phone calls answering technical questions for soldiers all over the world. Created a presentation for and taught classes to HRC faculty about the Remedy Ticketing system. Perform the intake process to allow new staff access to the network. Coordinated efforts with Network Operations Command (NOC) pertaining to access and connectivity issues. Replaced hardware on terminals and servers. Responsible for confidentiality, availability, integrity of the data and assets managed by my team. Performed scheduled upgrades to hardware, firmware and software. Investigated faults in the network. Remediated outages related to the equipment under my care. Maximized network performance through ongoing monitoring and troubleshooting. Reported network status to key stakeholders.
2010 : 2013
United States Army Human Resources Command
2210-Networking
Managed the network operations consisting of about 200 computers and terminals in addition to 15 servers. Coordinate day to day operations, resolve routine problems. Assist in maintaining the Local Area Network including installing, monitoring, and troubleshooting routine system problems. Perform routine system maintenance functions for electronic mail systems which may include such tasks as eliminating outdated files, preparing backup files, and managing the electronic mail system, including such tasks as eliminating outdated files, preparing backup files, and managing the electronic bulletin board. Create databases for keeping track of a variety of information to prepare data for program evaluation and installation Review and Analysis. Coordinate, obtain, and maintain support services for information systems, including hardware and software needs. Appointed Project Leader for a new store location. Installed network cable and equipment based on a plan that I came up with from the blueprints. Maintained server configurations to ensure high integrity and availability of resources. Monitored the overall health and performance of the computing environment. Responsible for enrollment and provisioning of user accounts and access. Maintained access controls and firewalls. Performed upkeep on internal wiki with technical documentation, and
2007 : 2010
Deom Health
Jr Network Administrator and Systems Administrator
Worked with clients of ISP Co-op to troubleshoot basic computer issues and internet connectivity issues. Responsible for fielding 8% of daily call volume, and achieving additional management provided KPIs. No more than 3 mistakes per week allowed in documentation and ticket notes.
2006 : 2007
Bluegrass Cellular
Internet Helpdesk Technician
Skills
Analytical Skills, Auditing, Budgeting, Business Continuity, Business Continuity Planning, Change Management, Compliance Management, Cybersecurity, Data Privacy, Data Security, Disaster Recovery, Enterprise Security, Event Management, Firewalls, Identity & Access Management (IAM), Incident Management, Information Security, Information Security Management, Information Technology, ISO 27001, IT Audit, IT Operations, IT Risk Management, IT Security Best Practices, IT Security Operations, IT Security Policies, Microsoft Azure, Networking, Network Security, NIST 800-53, Operations Management, Payment Card Industry Data Security Standard (PCI DSS), Regulations, Remediation, Risk Management, Security Architecture Design, Security Audits, Security Awareness, Security Incident Response, Security Information and Event Management (SIEM), Security Management, Security Operations, Strategic Vision, Switches, Testing, Threat & Vulnerability Management, Vulnerability Assessment
About
Information Technology professional with a focus on Enterprise Security. I enjoy leading a group of well organized individuals to meet the security needs of a business while still maintaining GRC standards. Most recently I established the Security and Compliance department wherein I trained the members of that team to be apart of the SOC. All of those members were transitioning to the security sector of the IT industry. We faced a lot of challenges along the way, but the most satisfying to overcome was changing the culture of the business to put security at the forefront of the stakeholder's minds.
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