Calvin Williams, CISSP
Details
Technology Management
Northern Arizona University
2015 : 2017
Associate’s Degree (Academic Distinction)
Computer Information Systems
Arizona Western College
2012 : 2014
TRAX International Corporation
Cybersecurity Specialist
2018 : 2021
TRAX International Corporation
Systems Administrator II
• Responsible for the accurate recording, management, and analyzation of all IT help desk tickets through Spiceworks
• Manage the LAN, WLAN, and WAN networks of two separate locations
• Responsible for building and repairing CAT5e cables and network drops
• Provide hands on and remote desktop support for Windows 7, 8, 10, and Mac OS client workstations of over 200 end-users
• Manage the installation, maintenance, and inventory all of company hardware resources that includes desktop and laptop PCs, mobile devices, printers, scanners, projectors, and smart boards
• Install, configure, maintain, and, provide instruction on unique company software programs including Meals Plus, Tyler Technologies Schoolmaster, and Gradience Timeclock Enterprise
• Provide Office 365 Administration for over 350 users across multiple online services that include Microsoft Office licenses, OneDrive, Skype for Business, SharePoint Site Administration, and Azure Active Directory
• Manage user accounts and computers through Active Directory and Group Policy Objects
• Configure and maintain user files through Network Attached Storage device servers
• Configure and maintain Cisco VOIP server and Cisco Call Manager for over 200 communication devices
• Manage the network security for the organization domain through Smoothwall firewall administration
• Responsible for the research and implementation of new technologies and services to maintain organizational readiness
• Responsible for the personal and professional development of two other IT technicians as the Lead IT Technician
• Serve as the IT Director in his absence
2017 : 2018
Harvest Preparatory Academy
IT Technician
Skills
Access Control, Active Directory, Android Support, Assured Compliance Assessment Solution (ACAS), Cisco VoIP, Customer Service, Cybersecurity, Daily Operations, ESS, Firewalls, Group Policy, HBSS, Identity and Access Management (IAM), Information Assurance, Information Security, Information Security Management, Information Technology, iOS, Leadership, Linux, Mac & PC platforms, Management, McAfee Endpoint Security, Microsoft Endpoint Configuration Manager, Microsoft Office, Network Security, Office 365, Office 365 , Organization Skills, Security, Security Audits, Security Awareness, Security Certification, SharePoint Administration, Smoothwall, STIG, System Administration, Troubleshooting, Voice over IP (VoIP), Vulnerability, Vulnerability Assessment, Windows 7, Windows 8, Windows 10, Windows Server
About
As an Information Technology Professional, I am dedicated to maintaining the highest quality in technological advancements, procedures, and theoretical and practical skill-building for my organization and professional development. I have an extensive background in leadership, troubleshooting, attention to detail, customer service, organizational communication, and analytical skills. In addition to these skill-sets, I also possess strong judgement that is based on effective decision-making processes that include the ability to make sound and timely decisions in any stressful and complex work environment.
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