Carl Kohler
Details
Information Technology
Western Governors University
2023 : 2023
Associate's degree
Information Technology
Western Nebraska Community College
2017 : 2019
Upgrade our network and infrastructure systems
Implement and maintain security controls
Identify and solve potential and actual security problems
Assess the current situation, evaluating trends and anticipating security requirements
Keep users informed by preparing performance reports; communicating system status
Maintain quality service by following organization standards
Maintain technical knowledge by attending educational workshops
Contribute to team effort by accomplishing related results as needed
2023 : Present
Western Nebraska Community College
Information Security Administrator
• Manage information technology, computer, and embedded systems.
• Plan, organize, control and evaluate IT and electronic data operations.
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations
and appraising their performance.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Preserve assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.
2016 : 2023
Kone Labs
Information Technology (IT) Manager
• Maintaining IT operations such as applications, email systems, hardware, software, and network
security tools
• Optimizing and maintaining network security protocols, such as secure socket layer (SSL), secure file
transfer protocol (SFTP), and virtual private networks (VPNs), to ensure data is protected
• Spotting inefficiencies in an organization’s computer network and making recommendations to
address weaknesses
• Performing routine network audits
• Troubleshooting issues with an organization’s local area network (LAN), wide area network (WAN),
and other network segments
• Training staff in using software and hardware
• Collaborating with network architects to build and maintain servers and optimize network
performance
• Participating in hardware and software purchasing decisions
• Planning and executing hardware and software upgrades
2009 : 2016
CBM Specialists, LLC
System Network Administrator
• Serviced high-value embedded system and industrial electronics to maintain locomotive fleets.
• Repairs, installs, and inspects electronics or electronic systems as directed through verbal or written
directions, diagrams, drawings, or specifications.
• Completed electronics projects within scope and achieved milestone objectives for customer
satisfaction.
• Provided support for Project Managers and engineers.
• Manages and installs cables and wiring, splicing as needed.
• Develops and maintains records related to electronic and electrical equipment.
2007 : 2009
Alstom
Electronics Technician
• Provided first-level technical support to end users on proprietary software and applications,
including installation, basic usage, and appropriate service level to warranty.
• Provisioned Internet, email and cellular plans. Configuration of email and web server.
• Performed troubleshooting techniques over the phone or via web applications to identify and resolve issues.
• Established patterns to reoccurring issues and provided input to development teams.
• Assist team members and provide support and solutions to customer queries to meet company objectives.
2003 : 2005
Telecom West
Technical Support Representative
Skills
A + Certified, Administration, AWS, Cascading Style Sheets (CSS), Cisco Systems Products, Client-Server Model, Cloud, Cloud Computing, Cloud Practitioner, Communication, Compliance Management, Computer Hardware, Customer Relationship Management (CRM), Cybersecurity, Data Monitoring, Embedded Software, Embedded Systems, End User Training, Engineering, Industrial Electronics, Information Technology, Interpersonal Skills, logistics, Management, Microsoft Azure, Microsoft Office, Microsoft PowerPoint, MySQL, Network Administration, Networking, Payroll Processing, POS, Problem Solving, Project Management, Regulatory Compliance, Requirements Gathering, Research Skills, Software, Splunk, SQL, Stakeholder Management, Strategy, Technical Documentation, Technical Support, tech support, Troubleshooting, User Training, Wireless Networking, Wireless Technologies, Written Communication
About
Started my career in technical support and sales and have grown and refined my skills over the last two decades. From helping customers with basic web and email issues to architecting LAN environments for corporations. It has been a very fun and fulfilling career and field to be in and I intend on continuing my journey in IT while learning new skills.
Profile Photo
