Carlos Cong
Details
2022 : Present
Paychex
Director, Enterprise Cyber and Information Security (Deputy CISO)
I have the privilege of working with a talented team of >115 engineers responsible for workplace technology experience and revenue generating services at Paychex. Technologies we deliver, maintain and innovate are :
-Network (LAN, MAN, WAN, Wireless, SDN, SDWAN, VPN, Remote Access, Zero Trust)
-Unified Communications (Omni-channel, SIP/VoIP)
-Data Center (Environmental)
-End Point (Desktop, Laptop, Video, Virtual Desktops)
-Productivity Systems (0365, Collaboration tools, Intranet)
-Virtual Executive one-to-many events and town halls
-Portfolio Management (Agile)
-Finance ($MM capital and operating plan)
-Intelligent Automation (RPA, NLP, ML, AI, OCR)
-PEO Infrastructure (Compute, Storage, Data Center and Network)
2013 :
Paychex
Director, Enterprise Technology Services
Chair of the program committee, helping to set the strategy and direction of Ibero's community based programming.
2019 :
Ibero American Action League
Board Trustee
Board Chair and Founding Board member of Exploration Charter for Science and Technology. A STEM based school serving >400 students in the local Rochester community.
2013 :
Exploration Charter for Science and Technology
President and Board Chair, Exploration Board of Trustees
During my time at Frontier, I was responsible for the overall operations and development of infrastructure and security platforms that supported both transactional and data warehousing systems for external customer facing and internal corporate IT applications. Managed $MM capital and operating plan.
2012 : 2013
Frontier Communications
Sr. Director, IT Infrastructure, Security, Operations and Cloud Services
About
Carlos Cong is currently serving as Director of Enterprise Security at Paychex, where he is responsible for establishing the Cyber Security strategy for the company. His team is responsible for the research, design, implementation and operationalization of those strategies.
Carlos is an experienced, award winning, IT executive, with a 19 year track record of helping organizations achieve desired business outcomes.
He is a customer focused leader with extensive experience supporting a large customer base. His goal as a leader is to drive collaboration and a strong sense of team accomplishment. He believes in forming strong strategic partnerships with vendors and suppliers. He has a unique ability to manage multi-disciplinary projects and to navigate complex challenges.
Specialities:
- Cyber resiliency strategies and implementation
- Fusion Center management (app sec, SOC, attack surface management, sec engineering, cyber intelligence and security investigations)
- Governance, Risk and Compliance
- Identify Access Management strategies and implementation
- Capital planning & operational management ($MM plans)
- IP & VoIP network design & operational management (LAN, MAN, WAN, Wireless, SDN, SDWAN)
- Unified Communications design & operational management (softphone, omni-channel, contact center)
- End Point (Desktop, Laptop, Video, Virtual Desktops)
- Productivity Systems (0365, Collaboration tools ((chat, video, digital whiteboard)), Intranet)
- Virtual Executive one-to-many events and town halls
- Data Center design & operational management
- 24/7 Network Operations center development & operational management
- Intelligent Automation Technologies (RPA, OCR, NLP, BPM, PowerAutomate)
Community:
- Founding Board Member, Exploration Charter School for Science and Technology
- Program Chair, IBERO American Action League
- Supporter, Bivona Child Advocacy Center
- Former Board Member, Encompass Center for Learning