Carmorra McDonald

Details

Education: Bachelor of Arts (B.A.)

Political Science and Government

Clark Atlanta University

Human Resources Management Certification

Villanova University

Experience: During this current job role, I am responsible to schedule meetings and liaise with key stakeholders, such as external service providers, system administrators, IT project managers, and sales executives to acquire in-depth learning of new applications for onboarding. I have been managing internal security-related requests and allocating resources. additionally, my talent includes developing automated provisioning and reconciliation of IT resources. I also implement procedures, training, process definition, and audits for quality assurance in the IAM development environment.

Key achievements :

• Assisted regression testing for disaster recovery tests and devised upgrade planning for systems.

• Generated procedure documents and workflows for all new applications executed across departments.

2018 : Present

BNY Mellon

Information Security Analyst| IAM Operations| Information Security Division

During this tenure, I proactively provided primary contact at Corporate Office Headquarters for all HR-relevant inquiries facilitating over 12K employees nationwide. I upheld concurrent responsibilities to oversee day-to-day operations of Federal Protective Services and US Marshals Service contracts, including assessing operational functions within service lines. I assisted Vice President of Human Resources with special projects. I also conducted on/off-site transition of new contracts, such as contract-specific testing, documentation collection, I-9 verification, and E-Verify. I delivered training to employees regarding compliance with HR policies, rules, benefits, and reporting. I recorded personnel actions, including promotions, transfers, new hires, and terminations as well as arranged interviews and managed unemployment claims. I had been accountable to assess employee leave status and FMLA status statewide. I keep myself engaged in organization of administrative staff meetings and team meetings/seminars. I also created employee offers letters for multiple departments in accordance with state, federal, and CBA regulations.

Key achievements :

• Assisted job postings, appointment scheduling, resume review, and interviews.

• Headed KRONOS hiring management system to evaluate and recruit applicants.

• Built new employee orientation process, new hire paperwork, and retained accurate personnel records.

2017 : 2018

Paragon Systems Inc

Human Resources Generalist

During this job role, I facilitated human resources in compensation/benefits administration, onboarding, training and development, records management, safety, and employee relations and retention. I managed employee benefits, including 401 (k), pension plans, medical/dental/vision, HSA, HRA, short-term/long-term disability, workers' compensation, and leave of absence. I conducted interviews and phone screening while disseminating the hiring manager applicant details. Additionally, I also arranged annual Christmas parties, team-building events, and company outings.

Key achievements :

• Established partnerships with college recruiting groups to fill entry-level roles.

• Oversaw immigration matters of employees by coordinating with lawyers and USCIS.

• Utilized different practices to source qualified candidates, such as websites, internet postings, internal/external networking, job fairs, and referral programs.

2016 : 2017

TruShield Security Solutions

Human Resources Generalist

In this professional experience, I counseled delinquent members on payment options and loss mitigation tools to analyze delinquency on consumer/credit card loan accounts. I encouraged professional communication with consumers via email, phone, and letters to distribute information on policies and potential consequences.

Key achievements :

• Inspected complex inquiries through cross-functional collaboration within bank.

• Provided detailed reports consisting of confidential information to executives with accuracy and discretion.

2015 : 2016

Navy Federal Credit Union

Delinquency Control Counselor II

Company: BNY Mellon

Years of Experience: 8

Skills

Cultural Diversity, Customer Service, Event Planning, Government, Government Relations, International Relations, Interpersonal Skills, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Organizational Leadership, Project Management, Public Speaking, Risk Management, Security Clearance, Team Building, Teamwork, Training, Organizational, Travel Planning

About

Hi! Thank you for visiting my profile! After reviewing it, you will feel that I am an analytical professional with diverse experience in analyzing information security and managing HR-relevant operations across different sectors.

Furthermore, my history of success is directly related to ensuring system access in compliance with company policy and procedures. I am well-versed in administering security audits with a keen focus on identifying vulnerabilities within existing systems. I am instrumental in providing optimum security through proper access control, understanding complexities, and mitigating potential risks to prevent possibilities of threats. I have a proven aptitude for offering solutions and executing better systems for user access management and framework.

While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved.

Some of my core proficiencies are:

♦ Security Analysis

♦ Access Management

♦ IAM Strategies Execution

♦ System Monitoring

♦ Resource Provision

♦ Technical Assistance

♦ Issue Resolution

♦ Active Directory Permission

♦ Cross-functional Collaboration

Connect with me today to find out how I will make your mission my mission, to help bring all of your business objectives into focus! Please feel free to contact me at carmorra.mcdonald@gmail.com with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances