Chad Lund
Details
Cyber Security
University of Minnesota Boot Camps
2022 : 2022
High School Diploma
General Studies
The American School in Japan
2012 : 2014
Touted as the Cyber Security officer when protocols needed to be established or enforced, upon observation or request.
Spear-Headed a new apprenticeship program designed to help young people get involved in the computer world
Deployed multiple tools within corporate, legal, and personal environments.
Strong oral and written communication when utilizing ticket systems and working with customers.
2023 : Present
Liberty Security & Technology
Endpoint Support/Cybersecurity Engineer
Installed hardware, troubleshoot customer issues, assisted with new or old devices.
-Samsung Elite Professional
-Opened and established a new location.
-Top performing employee for 15 out of 28 months.
-Assisted 20+ customers per day in 1 on 1 scenarios.
-Supervised and worked with a team of 4.
2019 : 2022
T-Mobile
Mobile Expert/Supervisor
⦁ Maintained office paperwork.
⦁ Maintained and adjusted log for upcoming reservations.
⦁ Ensured clientele satisfaction was achieved.
2018 : 2019
Best Western® Hotels & Resorts
Front Desk Associate
Maintained individual job files.
Estimated and presented clients with job costs.
Critically thought and solved client problems.
Monitored and resupplied on-hand stock.
Maintained customer satisfaction and a professional attitude.
2018 : 2018
Sandman Plumbing
Apprentice
Assisted customers with requests or direction.
Maintained a specialized knowledge of my department.
Ordered and restocked merchandise.
Operated forklift.
Logged and inspected incoming merchandise deliveries.
Assembled displays and customer hardware.
2017 : 2018
Home Hardware Stores Limited
Sales Representative
Skills
Administration, Android Support, Communication, Communication Protocols, Cultural Diplomacy, Customer Experience, Customer Loyalty, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service, Cyber Defense, Cybersecurity, Cyber Threat Intelligence (CTI), Diplomacy, Direct Sales, Event Management, Event Planning, Firewalls, First Things First - Daily Cybersecurity Threat Briefing, Information Technology, International Logistics, iOS, Linux, Logistics Management, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Mobile Devices, Multitasking, Network Security, Office Administration, Personnel Management, Problem Solving, Process Improvement, Project Management, Project Planning, Public Diplomacy, Retail, Software Troubleshooting, Team Leadership, Teamwork, Training, Windows, Windows 10
About
A Cybersecurity Engineer prepared to join your team, and offer my technical and diverse background to your talent pool. Experienced in HTML, cryptography, Windows, Linux, HTML, system administration and investigation. Coming from an international background that offers a fresh take on topics. Communicative and detail oriented individual willing to go the extra mile for my team. Experience with team environments, supervisory roles, and project management. Currently obtaining a CompTIA security+ certificate through University of Minnesota . Able to leverage computer science and data analysis experience, to evaluate and troubleshoot complex problems in order to further secure any information systems. Proven success in conducting tests to identify system vulnerabilities and prevent future system compromises. Motivated to succeed in the Cyber Security field and further my career with my performance and accolades
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