Charmaine Rogers

Cyber & Information Security Analyst at Merlin International

Canton, GA, United States

Details

Experience: • Handled security monitoring within a global security operations center. • Monitored IDS, IPS, firewalls, and file integrity monitoring to identify malicious traffic. • Did initial triage on malicious traffic at TIER I level and escalated to TIER II for further analysis. • Open cases of found traffic that was potential harm to the customers. • Provided hardware and software installation, configuration and troubleshooting support on personal computers, mobile devices, printers and applications in a DoD environment. • Utilized Remedy ticketing system. • Take ownership of user problems and be proactive when dealing with user issues. • Respond to inquiries from clients and help them resolve and hardware or software problems.

2015 : Present

Merlin International

Cyber & Information Security Analyst

Company: Merlin International