Profiles search
Christopher Heck
Program Manager/Project Manager/Strategic Sourcing/Contract Negotiation/Construction & Engineering/Software Development
Kansas City, MO, United States
Details
Experience:
Cybersecurity Vulnerability Management, Cloud Security, Multi-factor Authentication, Policy and Supply Chain security.
Focus on security for ATT Mobility and FirstNet platforms. Technical Document Author and ServiceNow Implemenation for AT&T.
2022 : Present
AT&T
Principal Cybersecurity
Program and Project manager for ATT client Bank of America national technology deployment
Lead 15K diverse circuits ordering, installation and test and turn up at BoA U.S. banking locations
Program management and process development of carrier management, interactions & escalations
Synchronized Comcast, Verizon, CenturyLink and ATT carrier infrastructure builds and right of entry
Authored and presented weekly executive program status to Bank SVP leadership
2019 : 2022
AT&T
Principal Technical Program and Project Management
Planner and project management, logistics, risk assessment, mitigation and client communication.
• Lead for AT&T Labs cloud implementations (200+ Labs Nationwide)
• Testing new AT&T technology, 5G, Network Cloud, Software defined networks, virtualized network functions
• Annual budget planning $100M+, staffing, resources and vendor management
• New and existing labs infrastructure deployment of compute, storage nodes and networking
• Recognized as a role model, collaborator and strong leader with excellent communication skills
• Critical situational analysis, providing leadership and directions to meet departmental objectives
• Defined annual goals, implemented processes and empowered my team to achieve annual results
2017 : 2019
AT&T
Principal Network Engineer
Program Manager for AT&T TV, DirecTV Now, Monitoring, VOD & Advertising, avg. annual capital $75M.
• Supervised & directed Professional Engineers and Architects for AT&T new technology deployments
• National responsibility, local and remotely managed internal and external resources
• Engineered & Architected solutions to 99.999% for revenue assurance and customer satisfaction
• Business Acumen, capital management, author of AT&T Business Cases and Plan of Records
• Led AT&T TV, Streaming and advertising initiatives, communicated and presented Executive readouts
Architecture of the video acquisition, Public, Education and Government (PEG) Channels, Video-on-Demand, Advertising insertion, network monitoring, encoding, encryption and video delivery. Nationwide engineering of 2 headends, 74 video acquisition sites, 2400 TV channels and 300+ PEG locations.
2012 : 2017
AT&T
Associate Director – Architecture, Planning and Engineering
Lead Engineer for AT&T Uverse nationwide advertising, video monitoring and video quality.
• Authored business cases establish Profit & Loss for new AT&T programs, total revenue generated $1.5B
• Lead Engineer for AT&T advertising, video monitoring and video quality for 22 states
• Capital and budget management, finance and accounting for $300M capital deployments 2010-2012
• Collaborated with internal and external vendor resources to deploy new technology in 50 markets
• Engineer, technical author and projected managed AT&T projects from concept to completion
• Authored RFI/RFP/SOW’s, negotiated vendor and supplier contracts valued at $200M
2007 : 2012
AT&T
Senior Video Engineer
Focus on security for ATT Mobility and FirstNet platforms. Technical Document Author and ServiceNow Implemenation for AT&T.
2022 : Present
AT&T
Principal Cybersecurity
Program and Project manager for ATT client Bank of America national technology deployment
Lead 15K diverse circuits ordering, installation and test and turn up at BoA U.S. banking locations
Program management and process development of carrier management, interactions & escalations
Synchronized Comcast, Verizon, CenturyLink and ATT carrier infrastructure builds and right of entry
Authored and presented weekly executive program status to Bank SVP leadership
2019 : 2022
AT&T
Principal Technical Program and Project Management
Planner and project management, logistics, risk assessment, mitigation and client communication.
• Lead for AT&T Labs cloud implementations (200+ Labs Nationwide)
• Testing new AT&T technology, 5G, Network Cloud, Software defined networks, virtualized network functions
• Annual budget planning $100M+, staffing, resources and vendor management
• New and existing labs infrastructure deployment of compute, storage nodes and networking
• Recognized as a role model, collaborator and strong leader with excellent communication skills
• Critical situational analysis, providing leadership and directions to meet departmental objectives
• Defined annual goals, implemented processes and empowered my team to achieve annual results
2017 : 2019
AT&T
Principal Network Engineer
Program Manager for AT&T TV, DirecTV Now, Monitoring, VOD & Advertising, avg. annual capital $75M.
• Supervised & directed Professional Engineers and Architects for AT&T new technology deployments
• National responsibility, local and remotely managed internal and external resources
• Engineered & Architected solutions to 99.999% for revenue assurance and customer satisfaction
• Business Acumen, capital management, author of AT&T Business Cases and Plan of Records
• Led AT&T TV, Streaming and advertising initiatives, communicated and presented Executive readouts
Architecture of the video acquisition, Public, Education and Government (PEG) Channels, Video-on-Demand, Advertising insertion, network monitoring, encoding, encryption and video delivery. Nationwide engineering of 2 headends, 74 video acquisition sites, 2400 TV channels and 300+ PEG locations.
2012 : 2017
AT&T
Associate Director – Architecture, Planning and Engineering
Lead Engineer for AT&T Uverse nationwide advertising, video monitoring and video quality.
• Authored business cases establish Profit & Loss for new AT&T programs, total revenue generated $1.5B
• Lead Engineer for AT&T advertising, video monitoring and video quality for 22 states
• Capital and budget management, finance and accounting for $300M capital deployments 2010-2012
• Collaborated with internal and external vendor resources to deploy new technology in 50 markets
• Engineer, technical author and projected managed AT&T projects from concept to completion
• Authored RFI/RFP/SOW’s, negotiated vendor and supplier contracts valued at $200M
2007 : 2012
AT&T
Senior Video Engineer
Company:
AT&T
About
I am an experienced program manager and skilled technology professional, a leader with excellent communications skills, working with the latest technologies. I have a proven track record of high performance as a leader, team leader, project management, program management working physical deployments, software development, and systems integration.
Key Skills - communication, business acumen, relationship management, account management, negotiator, presentation, prioritization, conflict resolution, multitasking, problem solver, strategic thinker, listener, leader, collaborator and teamwork
Profile Photo
