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Christopher Jensen
IT Security Engineer (Cyber)
Sterling Heights, MI, United States
Details
Education:
Master of Science in Information Asssurance
Computer and Information Systems Security/Information Assurance
Walsh College of Accountancy and Business Administration
Bachelor of Science in Business Administration
Accounting
Western Michigan University
Computer and Information Systems Security/Information Assurance
Walsh College of Accountancy and Business Administration
Bachelor of Science in Business Administration
Accounting
Western Michigan University
Experience:
2020 : Present
Rocket Central
Information Security Engineer
2017 : 2020
JACK Entertainment
Information Technology Security Engineer (Cyber)
2015 : 2017
CBI (Creative Breakthroughs, Inc.)
Security Analyst 2
•Provide first-level resolution for various clients’ hardware and software concerns
•Use various trouble shooting techniques to pinpoint a client’s need and resolve their IT issue
•Create problem tickets and service requests for second-level IT support
•Assess and determine the priority of service level needed to address the client’s IT issue
•Uphold compliance with HIPAA regulations when handling client and patient information
•Maintain a professional and courteous demeanor with clients over the phone
2013 : 2015
CareTech Solutions
Service Desk Analyst
•Opened business and personal accounts for new and existing customers
•Applied current banking laws and regulations when working with customer
•Used systems to ensure information availability to bank customers
•Responsible in keeping customer’s information confidential
•Maintained integrity regarding customer and system transactions
•Ensured customer documents and paperwork were compliant with banking policies and government regulations
2007 : 2011
Chase
Personal Banker
Rocket Central
Information Security Engineer
2017 : 2020
JACK Entertainment
Information Technology Security Engineer (Cyber)
2015 : 2017
CBI (Creative Breakthroughs, Inc.)
Security Analyst 2
•Provide first-level resolution for various clients’ hardware and software concerns
•Use various trouble shooting techniques to pinpoint a client’s need and resolve their IT issue
•Create problem tickets and service requests for second-level IT support
•Assess and determine the priority of service level needed to address the client’s IT issue
•Uphold compliance with HIPAA regulations when handling client and patient information
•Maintain a professional and courteous demeanor with clients over the phone
2013 : 2015
CareTech Solutions
Service Desk Analyst
•Opened business and personal accounts for new and existing customers
•Applied current banking laws and regulations when working with customer
•Used systems to ensure information availability to bank customers
•Responsible in keeping customer’s information confidential
•Maintained integrity regarding customer and system transactions
•Ensured customer documents and paperwork were compliant with banking policies and government regulations
2007 : 2011
Chase
Personal Banker
Company:
Rocket Central
Years of Experience:
18
Skills
Business Analysis, Financial Risk, Information Security, Information Security Awareness, Information Security Governance, Information Security Management, Information Security Standards, IT Security Best Practices, IT Security Policies & Procedures, Leadership, Process Improvement, Sales, Security, Strategic Planning, Team Building
Profile Photo
