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Conner Archer
Information Security at Wellmark
Waukee, IA, United States
Details
Experience:
2016 : Present
Wellmark Blue Cross and Blue Shield
Information Security Administrator
2015 : 2016
Wellmark Blue Cross and Blue Shield
IT Asset Management Fulfillment Specialist
Point of contact/fire control for all internal departments for any issues ranging from wide spread server issues to minor/localized outlook and other application issues.
2014 : 2015
Wellmark Blue Cross and Blue Shield
BTS Helpdesk Technician
My responsibilities involved : Hiring and Training new employees based on the needs of the store and team. Understanding new market trends and targeted demographics and adjusted team goals, training, and promotion as needed. Worked with the district staff to understand company focus and go-gets and applied this to the team. Handled customer issues and worked to resolve them in a positive manner. Checked inventory and monitored shrink for the team.
2012 : 2014
Best Buy
Mobile Team Lead
Primarily drive sales and meet the customers needs everyday, handle customer complaints and returns as well as inventory and down/upstock every day.
2012 : 2013
Best Buy
Gaming Sales Specialist
Wellmark Blue Cross and Blue Shield
Information Security Administrator
2015 : 2016
Wellmark Blue Cross and Blue Shield
IT Asset Management Fulfillment Specialist
Point of contact/fire control for all internal departments for any issues ranging from wide spread server issues to minor/localized outlook and other application issues.
2014 : 2015
Wellmark Blue Cross and Blue Shield
BTS Helpdesk Technician
My responsibilities involved : Hiring and Training new employees based on the needs of the store and team. Understanding new market trends and targeted demographics and adjusted team goals, training, and promotion as needed. Worked with the district staff to understand company focus and go-gets and applied this to the team. Handled customer issues and worked to resolve them in a positive manner. Checked inventory and monitored shrink for the team.
2012 : 2014
Best Buy
Mobile Team Lead
Primarily drive sales and meet the customers needs everyday, handle customer complaints and returns as well as inventory and down/upstock every day.
2012 : 2013
Best Buy
Gaming Sales Specialist
Company:
Wellmark Blue Cross and Blue Shield
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