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Craig Hiler
Vice President Global Information Security at Citi
Hanks Hideaway Mobile Home Park, FL, United States
Details
Education:
Bachelors
Management
University of Phoenix
2003 : 2007
CCNA
Cisco Routing and Switching
Cisco Systems
2004 : 2004
Bethel High School
Sandalwood
Management
University of Phoenix
2003 : 2007
CCNA
Cisco Routing and Switching
Cisco Systems
2004 : 2004
Bethel High School
Sandalwood
Experience:
2012 : Present
Citi
Vice President Information Security
Managed team responsible for IT project management, incident management, and change management.
2009 : 2011
Convergys
Senior Manager - IT Production Support
Managed team of Project Managers responsible for all Call Center infrastructure implementation, maintenance, and disaster recovery.
2007 : 2009
Convergys
Senior Manager - IT PMO
2005 : 2007
Convergys
Project Manager
Supported Enterprise Wide Network including routers, switches, firewalls and WAN technology
1997 : 2005
Convergys
Data Network Engineer
Citi
Vice President Information Security
Managed team responsible for IT project management, incident management, and change management.
2009 : 2011
Convergys
Senior Manager - IT Production Support
Managed team of Project Managers responsible for all Call Center infrastructure implementation, maintenance, and disaster recovery.
2007 : 2009
Convergys
Senior Manager - IT PMO
2005 : 2007
Convergys
Project Manager
Supported Enterprise Wide Network including routers, switches, firewalls and WAN technology
1997 : 2005
Convergys
Data Network Engineer
Company:
Citi
Years of Experience:
28
Skills
BPO, Business Process, Business Process Improvement, Call Centers, Change Management, Data Center, Disaster Recovery, Firewalls, Incident Management, Integration, ITIL, IT Management, IT Service Management, IT Strategy, Networking, Offshoring, Outsourcing, PMO, PMP, Pre-sales, Project Management, Routers, SDLC, Service Delivery, Sla, Switches, Telecommunications, Vendor Management
Profile Photo
