Craig Koopal

Details

Skills

cloud computing, data center, disaster recovery, Enterprise Architecture, Integration, ITIL, IT Service Management, it strategy, Linux, Requirements Analysis, Software Development, Solution Architecture, SQL, Unix, virtualization

About

I've been involved with IT systems analysis, development, implementation and support my entire career. I've authored Business Case Justifications, Solution Documents, and Architectural Decisions. I excel at finding effective ways of merging processes and tools in order to create efficient systems. Leveraging a curiosity to learn new applications and technologies, my goal is to provide supportable systems and improve the user experience. A creative problem solver, I learn the capabilities of an existing system and apply that knowledge to make the system easier, efficient, and more cost effective to use.



I have a history of leadership in successful analysis, design, development, and deployment of IT systems, having been awarded team leadership roles multiple times and recognized for taking on leadership roles informally when required. Teams with which I've had success range from small and local to culturally diverse and remote. I thrive in dynamic teams with a clear understanding of their purpose.



I am currently managing a small team supporting an Identity & Access Management System and Operations. Previously, my experience has been in the systems monitoring and event management space with interfaces into incident management and notification systems. If you'd like to find out more about me, I can be reached at craigkoopal@gmail.com



TECHNICAL SKILLS

Identity & Access Management:

SailPoint Identity IQ, IBM Tivoli Identity Manager (ITIM), IBM Security Access Manager (ISAM), RSA Identity Governance & Lifecycle

Systems Management:

IBM Tivoli Monitoring (ITM), IBM Tivoli Composite Application Manager (ITCAM), ITCAM for SOA, ITCAM for WebSphere Data Power, ITCAM for Databases, ITCAM for Applications, Tivoli Management Framework (TMF), Tivoli Enterprise Console (TEC), TelAlert, NetView

Operating Systems:

AIX/HACMP, Solaris, HP/UX, Linux, Windows

Utility:

Shell Scripting, RegEx

Methodologies:

Waterfall, Agile, ITIL