Curtis Lee
Details
Educational Studies
University of Michigan - Rackham Graduate School
Bachelor of Arts
History, Business Administration
University of San Diego
2020 : Present
The Hartford
Assistant Director, Learning - Technology, Data, Analytics & Cybersecurity Organization
Led team responsible for the technology and operations for Teradata University (cloud-based corporate learning environment), which supported 24,000 internal and external users across Employees/Contractors, Customers, Partners, & Academic relationships. Managed the technology stack inclusive of the LMS, course development tools, virtual training solutions, and the associated learner experience.
2019 : 2020
Teradata
Senior Manager, Teradata University Enablement (Learning Technology & Operations)
Defined and implemented Training & Enablement strategy for revenue-related teams consisting of 300 global employees. Analyzed gaps and designed/facilitated/managed training for onboarding, role-based certifications, and ongoing development. Implemented a Sales Enablement Platform/Learning Management System to manage onboarding, training, and coaching opportunities, and to automate learning plan assignments, records, and analytics.
2017 : 2019
Rimini Street
Director, Sales Training & Enablement
Stood up the Learning and Enablement function to support 1,300 global employees across product development and engineering roles. Facilitated adoption of Agile frameworks, DevOps practices and Cloud-first development through various training approaches, enabling new products/services on AWS, Azure & hybrid cloud. Developed & facilitated new hire curriculum and program managed leadership development programs to support corporate transformation from on-premises products to as-a-service offerings.
2014 : 2017
Teradata
Learning Program Manager - Product and Technology Organization
Managed client learning programs with multiple stakeholders, designating instructional designers and facilitators to programs focused on the performance of sales, service, and support audiences. Facilitated classroom and blended training programs for domestic and international audiences, including Certified Support Professional courses on behalf of TSIA (Technology Services Industry Association). Performed program life cycle responsibilities including needs assessment, metrics & data gathering, instructional design, content development, facilitation, reporting, and reinforcement.
2012 : 2014
Korn Ferry (formerly Impact Learning Systems, a division of Miller Heiman Group)
Manager of Client Services - Performance Solutions Team
Skills
Agile, Agile Training, Blended Learning, Change Management, Cloud, Coaching, Community of Practice, Consulting, Curriculum Development, Customer Service Training, Customer Success, E-Learning, Employee Engagement, Employee Training, Event Planning, Executive Coaching, Facilitation, Instructional Design, Instructor-led Training, Kanban, Leadership, Leadership Development, Learning Technology, Management, Needs Analysis, Organizational Development, Organizational Effectiveness, Performance Improvement, Performance Management, Product Management, Professional Development, Program Management, Project Management, Public Speaking, Sales, Scrum, Selling Skills, Servant Leadership, Staff Development, Strategic Planning, Strategy, Talent Management, Team Building, Team Leadership, Technical Training, Training, Training & Development, Training Delivery, Training Facilitation, Workshop Facilitation
About
I'm passionate about designing and delivering learning experiences that enable skill development and performance improvement, driving learner, business & customer value. My approach combines customer-centricity and service-oriented leadership to instill a continuous learning culture, in the spirit of growth, innovation, and business agility.
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